Lean Six Sigma has proven itself as an effective strategy for business success in both private and public sectors. The methodology has helped enterprise leaders recognize business processes as engines that drive performance excellence and help to deliver value.

A traveler attempting to book a ticket by phone became frustrated after choosing from a menu of endless options, then waiting on hold for 20 minutes before eventually being transferred twice—the second time to a dial tone.

The holiday season is like a magnifying glass that enlarges both the best and the worst in us. This time of year induces joy, caring, and generosity, but it can also magnify stress, anxiety, and heighten conflict at home and in the office.

(CMSC: Benbrook, TX) -- The Coordinate Metrology Society (CMS), the membership association for measurement professionals, has announced a call for papers for the 2012 Coordinate Metrology Systems Conference (CMSC).

(Nikon Metrology: Brighton, MI) -- Focus 10, Nikon Metrology’s point-cloud software that streamlines the digital inspection process, offers a completely new user interface and now provides support for handheld laser scanning and tactile probing.

(CRC Press: Boca Raton, FL) -- Risk Monetization: Converting Threats and Opportunities into Impact on Project Value, by Glenn R.

(Juran Institute: Southbury, CT) -- Joseph A. De Feo, president and CEO of Juran Institute Inc., one of the world’s leading authorities on transformational change systems and breakthrough management principles, will facilitate a one-day workshop on lean Six Sigma.

(ERI: Santa Barbara, CA) -- Earthquakes are only one of the subjects being discussed at the “Fundamentals of Random Vibration and Shock Testing” course led by mechanical engineer expert Wayne Tustin. The course will be held at ANCO Engineers Inc.

Much has been written and discussed about “risk” being the future of “quality.” But what does this really mean, and how does it work?

It sometimes seems that few people can accurately define risk management, let alone apply it in their organization. Yet, a risk management plan can help an organization identify and correct hazards and substandard work practices before bad things happen.