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ISO 9001:2015 and the Seven Wastes
Motion with purpose can be beautiful. Motion without purpose is waste.
Credit: Thomas Hawk
Cp and Cpk: Two Process Perspectives, One Process Reality
It’s usually not a good idea to rely solely on a single statistic to draw conclusions about your process. Do that, and you could fall into the clutches of the “duck-rabbit” illusion shown below.
Strategic Change Is All in the Timing
There are four distinct categories of intervention with which change managers should be familiar.
—Quy Huy
The Importer’s (Brief) Guide to Acceptance Sampling and Why It Matters
What’s the Value of Innovation? Part 1
The Affordable Care Act created the CMS Innovation Center to allow Medicare and Medicaid programs to test innovative payment and delivery models that improve patient care and lower healthcare costs.
Autocorrelated Data
Credit: Richard Carter
Last month I mentioned that we can put autocorrelated data on a process behavior chart. But what is autocorrelated data and what does it tell us about our processes? This article will use examples to answer both of these questions.
Electronic Etiquette for Capturing Workflow and Tasks
Electronic forms should not simply mimic paper forms
Credit: Sean MacEntee
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