A food company spends months and significant budget on consumer research before launching a new product. The survey scores are strong, so the store managers stock it. Six months later, the product is quietly pulled from the shelves.

In the larger organizations I worked for as a quality leader, supplier auditing was almost always calendar-driven.

Quality Digest recently spoke with David Isaacson, the executive director of portfolio marketing at Octave.

Industrial robots don’t just shape pay today.

Think fast: What’s the No. 1 rule of troubleshooting?

Focusing on metrics is key to achieving your desired business results—but it can be difficult to determine which metrics actually matter.

The most charming AI model may be the one most likely to mislead you. That’s the uncomfortable reality behind the latest fight over Claude, ChatGPT, and Grok.

Chemical manufacturing employs roughly 500,000 people in the United States. According to the Bureau of Labor Statistics, workers in that sector noted a total recordable incident rate of 4.2 in 2024, compared to the all-industry average of 3.2.

When a training matrix is built and managed correctly, it’s the backbone of compliance. It ensures that every employee knows how to perform their job and creates the traceability auditors love to see.

Meta has lost more than $80 billion on Reality Labs trying to build a virtual world from scratch.