Baby Steps With Quality Improvement
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It's never too early to get started with SPC
Listen to the voice of the process—a practical approach championed by Walter Shewhart.
Genichi Taguchi is famous for his pioneering methods of robust quality engineering. One of the major contributions that he made to quality improvement methods is Taguchi designs.
Most leadership advice is based on anecdotal observation and basic common sense. Stanford Graduate School of Business professor Kathryn Shaw tried a different tack: data-driven analysis.
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