Baby Steps With Quality Improvement
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It's never too early to get started with SPC
We All Have to Use Less Than Perfect Data
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Listen to the voice of the process—a practical approach championed by Walter Shewhart.
Sampling Bias in Business and Life
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WWII brass almost fell prey to "survival bias"
How Taguchi Designs Differ From Factorial Designs
Genichi Taguchi is famous for his pioneering methods of robust quality engineering. One of the major contributions that he made to quality improvement methods is Taguchi designs.
Don’t We Need Good Measurements?
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You don't need high quality data to create process behavior charts
A Data-Driven Guide to Becoming a Better Boss
Most leadership advice is based on anecdotal observation and basic common sense. Stanford Graduate School of Business professor Kathryn Shaw tried a different tack: data-driven analysis.
