Calibration and Metrology: Old School Ain’t All BadDon’t wait for a measurement meltdown to assess your calibration program’s effectiveness
Thu, 07/24/2014 - 12:05
I started out my day with a quick chat with a colleague about a client project she is working on. It concerns calibration, and I could hear the tone of a righteous lecturer creeping into my voice.
After a very long career in quality, I realize… Tribal Knowledge: Quality Management Data for Historical Analysis The smartest thing an organization can do is to give its members a place to document and share their wisdom
Thu, 03/27/2014 - 17:00
Ever since people began handing down information from person to person and parent to child, there has been something called tribal knowledge. Most people can point to a specific skill they have or knowledge they possess that was transferred to them… The Risks of Ignoring or Misreading DataGroupthink in the workplace
Mon, 12/16/2013 - 10:01
I have been pondering about how we can sometimes ignore or misread data that are screaming to tell us something important. There is a phenomenon referred to as “groupthink” that occurs when a group of otherwise reasonable people ignore empirical… The Martini Debrief: Management Standard MayhemWhy do companies continue to separate their standards’ common administrative chores?
Wed, 10/30/2013 - 10:02
It was the end of a long day. While sitting over dirty martinis with extra olives, my long-time colleague, Tisha Tomlinson, and I were discussing a situation and trying to plan a strategy that met the needs of all involved. We had spent the day…
