Content by Quality Digest
New European Chemicals Agency Starts Operations as REACH Enters Into Force
Tue, 07/10/2007 - 22:00
The new European chemicals legislation—registration, evaluation, authorization, and restrictions of chemicals (REACH)—has started and with it the new European Chemicals Agency has begun operations in Helsinki. The REACH regulation will… First Enterprise-Class Workforce Management for BlackBerrys
Mon, 07/09/2007 - 22:00
(CyberShift: Parsippany, New Jersey) -- CyberShift, a provider of workforce- and expense-management software and services, recently announced that their enterprise-class Workforce Management 3G solutions are now integrated with the BlackBerry… Tim Solso Is Six Sigma CEO of the Year
Mon, 07/09/2007 - 22:00
The Global Six Sigma Awards, organized by WCBF, recently announced that Tim Solso, chairman and CEO of Cummins Inc., has been named 2007 Six Sigma CEO of the Year. Solso will be presented with the award at The Global Six Sigma Awards & Summit… Georgia-Pacific Earns SFI Certification
Mon, 07/09/2007 - 22:00
(Georgia-Pacific: Atlanta) -- Forty market-selected corrugated box manufacturing operations in Georgia-Pacific’s packaging business have earned Sustainable Forestry Initiative (SFI) certification and are authorized to use the SFI Certified… Logitech and Carl Zeiss Improve Webcam Image Quality
Mon, 07/09/2007 - 22:00
(Logitech: Fremont, California) -- Carl Zeiss, an optics company, and Logitech, a manufacturer of webcams, recently announced an exclusive collaboration to deliver unparalleled image quality for video calling and sharing.Carl Zeiss has been… Lean Supplier
Wed, 07/04/2007 - 22:00
(CoorsTek: Grand Junction, Colorado) -- CoorsTek Inc., a technical ceramics manufacturer and a long-time supplier to the electronics industry, has received an Outstanding Supplier Award for the second consecutive year from global sensor… National Adhesives Announces Lean Six Sigma Partnership with SigmaFlow
Wed, 07/04/2007 - 22:00
(National Starch & Chemical Co.: Bridgewater, New Jersey) -- National Adhesives, a business unit of National Starch and Chemical Co., has formed a partnership with SigmaFlow to provide Lean Six Sigma consulting services and integrated… The New York Times Recommends The Machine That Changed the World
Wed, 07/04/2007 - 22:00
(Lean Enterprise Institute: Cambridge, Massachusetts) -- The classic management book The Machine That Changed the World (Free Press, 2007), which was recently reissued in paperback, has been named to an executive reading list compiled by The… TÜV SÜD America to Test and Certify Korean IT
Mon, 07/02/2007 - 22:00
(TÜV SÜD: Danvers, Massachusetts) -- TÜV SÜD America Inc., a testing and certification services firm, has been approved by the Radio Research Laboratory (RRL) in Korea to test and apply the Korean Ministry of Information and Communications Mark… Issue Resolution and Offshoring Affect Call-Center Customer Satisfaction
Mon, 07/02/2007 - 22:00
(CFI Group: Ann Arbor, Michigan) -- The first Call Center Satisfaction Index from CFI Group indicates that the two issues having the biggest effect on customer satisfaction with a contact center were first-call resolution and offshoring…