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The Barracuda Leader: Hungry. Always Hungry.
Gwendolyn Galsworth
The barracuda is an ambush fish, capable of speeds of 25 mph and feared by all but killer whales and sharks. If confronted by one of those enemies and there is no place to hide, the barracuda simply attacks. Whether hunting or escaping, the barracuda is a formidable predator. I find myself…
Sample Size, Duration, and Mean Time Between Failures
Fred Schenkelberg
If you have been a reliability engineer for a week or more, or worked with a reliability engineer for a day or more, someone has asked about testing planning. The questions often include, “How many samples?” and, “How long will the test take?” No doubt you’ve heard the sample-size question. What…
One-Point Lesson Plans
Today’s manufacturing equipment can be complicated in nature with many integrated components all controlled by computerized technology. The responsibility of running and monitoring the equipment and process can be an intimidating task to an equipment operator on the production floor. Manufacturers…
Ignoring Cybersecurity Is Risky Business
Pat Toth
They say opposites attract. Although my husband and I have many important things in common, we are complete opposites in one area. He’s a “risk taker,” and I’m... well, not so much. Rather than being labeled as “risk averse,” I prefer the term “caution giver.” I’m a federal employee. I come from…
What China’s ‘Export Machine’ Can Teach Us About Globalization
Penelope B. Prime
Chinese goods seem to be everywhere these days. Consider this: At the Olympics in Rio this summer, Chinese companies supplied the mascot dolls; much of the sports equipment; the security surveillance system; and the uniforms for the volunteers, technical personnel, and even the torch-bearers. Do…
Weology, Part 2
Annette Franz
This is part two of a two-part series on my discussion with Tangerine Bank CEO, Peter Aceto. I left off on part one of my conversation questioning why so many leaders still don’t get the importance of focusing on the customer and customer experience improvements. Here, I’ll share the rest of our…
Holiday Memories
Bill Kalmar
One of my favorite songs is from the movie, The Way We Were with music orchestrated by the incomparable Marvin Hamlisch. It is a poignant song that hearkens back to what a lot of us consider the “good ol’ days.” Here is just a small verse from that classic, which was the No. 1 song for 1974: Can…
How Much Should Air Traffic Controllers Trust New Flight Management Systems?
Tannaz Mirchi
With airfares at their lowest point in seven years and airlines adding capacity, this year’s holiday air travel is slated to be 2.5 percent busier than last year. The system we use to coordinate all those flights, however, is decades old, and mostly depends on highly trained air traffic…
O Tannen-Bomb
Greg Fox
It’s that time of year again. The time when eggs get nogged, pudding gets figgy, and it becomes socially acceptable to speak in rhyme. So on that note, and with apologies to Clement Clarke Moore, I bring you this timely and heartfelt public service announcement. Enjoy. ’Twas the week before…
Create the Vision of a Performance-Driven CRM
Dick Wooden
There are various phases to consider when focusing on a business strategy for customer relationship management (CRM). An initial phase is creating a vision of a better future with a customer-centric strategy fully implemented and supported by CRM technology. This phase establishes a shared vision…
Corporate Risk and Sustainable Chemical Management
With more than 70,000 chemicals currently in common use—and 1,000 new chemicals coming into use every year—maintaining and managing their effective, appropriate, and responsible use is a challenging task. Cost, process, regulatory, and safety issues converge to make chemical management a critical…
Risk Management Programs: What the Latest Wave of HIPAA Fines Means
Michael Causey
The Department of Health and Human Services (HHS) hit hospitals and other healthcare delivery networks hard in the pocketbook with a wave of big fines zeroing in on security risk management issues between July and October. Is this the end of the fine tsunami? Don’t bet on it. In the most recent…
Collaborative Kaizen Workshop Strengthens OEM and Supply Chain
Kyle Pheland, Belinda Jones
Change is inevitable in every organization. Planned or not, forces inside and outside the enterprise can sometimes encumber a workforce and lead to nonvalue-added processes. Growing spurts, major technology implementations, or even small supply-chain organizational projects can present more issues…
‘Unknown or Unknowable’... Yet Shocking!
Davis Balestracci
Those of you familiar with W. Edwards Deming know that his Funnel Experiment ultimately shows that a process in control delivers the best results if left alone. Funnel Rule No. 4, also known as a “random walk”—i.e., making, doing, or building your next iteration based on the previous one—has been…
The End of Globalization? Part 2
Michael A. Witt
Editor’s note: This is part two of a two-part series. Read part one here. While globalization has benefited humanity in many ways, its continued progress is in serious doubt. As I wrote previously, the two leading political science theories, liberalism and realism, both predict that globalization…
Caramel Corn Kaizen
Bruce Hamilton
While holiday shopping at one of my favorite food places, Johnson’s Popcorn, I came upon a scene reminiscent of our lean training video, Toast Kaizen. After I placed my order for 18 one-gallon buckets of caramel corn for friends and family, the Johnson’s kitchen shifted gears from mail-order sales…
A Smart Window to Sustainable Development
Martin Green
I think curiosity is at the root of all scientific careers. That, and insecurity. In my formative years, I felt compelled to assign a rational explanation to everything. I didn’t know it then, but I was practicing to be a scientist—and having lots of fun. I remember entertaining numerous…
InfinityQS Named to FL100+ Top Providers List for Sixth Time in a Row
InfinityQS
(InfinityQS: Fairfax, VA) -- InfinityQS, the data, technology, and manufacturing expert that create enterprises visibility and promotes global transformation, has been named to the FL100+ Top Software and Technology Providers list for the sixth consecutive year. The Manufacturing Intelligence (MI…
EtQ Announces New Life Science Features in its Traqpath Product
ETQ LLC
(EtQ: Farmingdale, NY) -- EtQ announces the addition of Life Science features in its Traqpath product. The latest update includes enhancements that will take Traqpath to the next level for Life Science customers. Life Science features include: • Forced Authentication: Meet the needs of 21 CFR Part…
Ask, ‘What Do We Need to Learn?’ Not, ‘What Should We Do?’
Mark Rosenthal
One of my readers, Darren, commented with some great questions about the “Takt Time-Cycle Time” post on my blog. He wondered which system is more efficient, a fixed, rigid takt-based production line or a flexible one-piece flow? In terms of designing a manual-based production line to meet a…
What Is Measurement Traceability?
Joe Schlecht
According to the ISO/IEC Guide 99—“International vocabulary of metrology—Basic and general concepts and associated terms (VIM),” the traceability of a measurement result is demonstrated through a documented unbroken chain of calibrations, each contributing to the measurement uncertainty. This…
The Forth Bridge Principle
Harish Jose
The Forth Bridge is a famous railroad bridge in Scotland and is more than 125 years old. It needs painting to fend off rust. Albert Cherns, the late famous social scientist who founded the Department of Social Sciences at Loughborough University, identified the Forth Bridge principle as part of…
Your Transition to IATF 16949: Five Critical Things to Think About Right Now
Mark Whitworth
For 17 years, ISO/TS 16949 was the leading standard for quality system requirements in the automotive industry. The technical specification was jointly developed by the International Automotive Task Force (IATF) and the International Organization for Standardization (ISO) in 1999. In October 2016…
BioCision Announces the Formation of MedCision
BioCision
(BioCision: San Rafael, CA) -- BioCision LLC, a life science research and development company that standardizes basic laboratory processes, has announced the formation of MedCision Inc., an independent company focused on automation of pre-clinical and clinical processes. “The formation of…
Is Anything We Thought About Leadership True?
Last week, I planned to write about a leadership technique backed by research to improve workplace motivation, engagement, and productivity. But, given the recent political season, I found myself wondering if anything we’ve believed about leadership is true. Does humility matter? Should leaders…

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