All Features

Andrey Solin
Disclaimer: This isn’t meant to be a car review. This is an article on brand authenticity.
Back in 2021, when Ford was promoting the Mustang Mach-E GT, its high-performance electric vehicle, the company found a way to appeal to potential buyers who somehow missed the sensory appeal of gasoline-…

Annette Franz
Years ago—actually nine years ago, in February 2015—I wrote about “The 7 Deadly Sins of Customer Experience.”
I shared that article on LinkedIn recently and recognized that the sins may need some updating. I don’t disagree with the sins I originally wrote about, but I’m OK with consolidating,…
Quality Digest
(CIMdata: Ann Arbor, MI) -- CIMdata and Eurostep have announced the upcoming PLM Road Map & PDT 2024 EMEA conference, scheduled to take place at the Lindholmen Conference Center in Gothenburg, Sweden, Oct. 23–24, 2024.
The globally recognized PLM-focused event, themed “Value Drivers for…

Artyom Yukhin
Artec 3D has begun working with Handicap International to manufacture custom prosthetic devices for beneficiaries in refugee camps and their host communities in Rwanda.
According to the United Nations, in Rwanda more than 51,000 people need prostheses. Many suffered loss of limbs during the 1994…

Lindsey Walker
Powered through artificial intelligence (AI), the use of AI algorithms for manufacturing has transformed company operations and led to vast improvements in productivity, higher quality, and lower costs. The piecemeal deployments we still see today will eventually give way to the agility and…
Quality Digest
(ANCA: Melbourne, Australia) -- ANCA, a global leading manufacturer of CNC tool and cutter grinders, introduces RN35, the latest version of its ToolRoom software. This launch coincides with the celebration of ANCA’s 50th anniversary, marking a half-century contribution to industrial progress…
Quality Digest
(Renishaw: West Dundee, IL) -- Renishaw’s new TEMPUS technology enables users of RenAM 500 series metal additive-manufacturing (AM) systems to reduce build times by up to 50%.
The technology uses advanced scanning algorithms that sequence the layer data to maximize productivity while maintaining…

Mike Figliuolo
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means. You can say these things until your jaw muscles are sore, and post all the customer service rules you…

Luk Van Wassenhove
In today’s business environment, where the insatiable desire to grow profits overshadows environmental and social interests, it’s easy to overlook how the actions of economic actors can shape corporate—and environmental—outcomes.
In the accounting profession, practitioners exercise skepticism…
NIST
(NIST: Gaithersburg, MD) -- In humankind’s ever-ticking pursuit of perfection, scientists have developed an atomic clock that is more precise and accurate than any clock previously created. The new clock was built by researchers at JILA (Joint Institute for Laboratory Astrophysics), a partnership…
Quality Digest
(Omnex: Ann Arbor, MI) -- Omnex has announced its latest webinar, “The Audit Outsourcing Solution: Quality Culture in the Aerospace Industry.”
Date and time: July 18, 2024, 11:00 a.m. Eastern Speakers: Craig Thompson and Dave Watkins Description: Most organizations display their quality policy,…

Del Williams
Various industries, including wastewater treatment, power generation, food processing, and chemical manufacturing, depend on industrial strainers to separate unwanted suspended solids from liquids and slurries. However, conventional strainer methods can be unreliable and lead to extensive…

Gleb Tsipursky
Many employees are unaware that they can leverage the Americans with Disabilities Act (ADA) to request work-from-home (WFH) accommodations based on mental health conditions. This knowledge gap has the potential to reshape the “return to office” (RTO) landscape, creating both opportunities and…

Georgia Tech News Center
When people think of greenhouse gas emissions from transportation, what often comes to mind are airplanes and land vehicles like cars or trucks. But as efforts to slow climate change are ramping up, the spotlight is on another form of transport: ships.
The United Nations’ International Maritime…
Oak Ridge National Laboratory
(ORNL: Oak Ridge, TN) -- Researchers at the U.S. Department of Energy’s Oak Ridge National Laboratory have demonstrated the first 270-kW wireless power transfer to a light-duty electric vehicle. The demonstration used a Porsche Taycan and was conducted in collaboration with Volkswagen Group of…
Quality Digest
(Dürr: Deer Park, NY) -- In 2022, Dürr, GROB, and Manz formed the first European partnership in lithium-ion battery production technology. Their goal is to become a leading European supplier of complete battery production systems. In 2024, these companies are showcasing their jointly developed…
Quality Digest
(Teledyne: Waterloo, Ontario) -- Teledyne DALSA, a Teledyne Technologies company, has launched its Linea Lite 8k Super Resolution camera. The compact and cost-effective GigE line scan camera delivers 8k resolution images, a performance that normally requires a camera body twice the size.
Built for…
NIST
(National Institute of Standards and Technology: Gaithersburg, MD) -- Nine U.S. organizations have been selected to receive site visits this summer, proceeding to the final phase of a significantly revised process for applicant assessments for the annual Baldrige Award. The award identifies…

Stephanie Ojeda
Customer complaints are a fact of life in any industry. Even though manufacturers would prefer not to receive complaints, they do come with a silver lining. Managed effectively, they play an important role in improving your products and processes over time—that is, for companies that take a…

Andreas Janz, Horacio Falcão
Failing to identify faults seems to be a prevalent issue nowadays, considering recent reports of quality control problems at Boeing and numerous recalls by car manufacturers, to name a few. Yet, excessive fault-finding occurs when the ability to pinpoint faults—a beneficial behavior—is taken too…

Jones Loflin
I was driving along listening to the audio book Trust, by Henry Cloud (Faith Words, 2023). When the person reading the book made the comment, “Trustworthy leaders make their teams care less,” I almost had to pull over. Hearing that made me question exactly what they were talking about.
However,…
Quality Digest
(CIMdata: Ann Arbor, MI) -- CIMdata, a leading global PLM strategic management consulting and research firm, has released the 2024 CIMdata CAM Market Analysis Report (MAR), the 32nd annual study of the global computer-aided machining (CAM) market. CIMdata estimates that, based on end-user payments…

Mike Figliuolo
Congratulations! You’ve arrived. You’ve earned that nice cushy office where you can shut the door and no one can hear you listening to the greatest American Idol video ever on YouTube (or looking for a video card to send to your mom on Mother’s Day).
Yep, the office is fantastic. But if you want…

Creaform
When it comes to aircraft, poorly documented dents can lead to more significant problems, potentially compromising structural integrity or performance. Dents can trap moisture and lead to corrosion. The stress they generate can initiate fatigue cracks. Their effects on the structure can also affect…
NIST
(NIST: Gaithersburg, MD) -- In response to stakeholder feedback received, U.S. government (USG) departments and agencies worked to generate a draft Implementation Road Map. The road map sets forth actions and outcomes for the USG to increase investment in prestandards development activities for…