All Features
Praveen Gupta
Between 1987 and 1992, the most successful implementation of Six Sigma didn’t require Black Belts or Green Belts. Instead, Six Sigma initiates received training in problem solving, team work, basic quality tools, and statistical tools. However, sense of urgency, dramatic improvement, and teamwork…
Quality Digest
(SBTI: San Marcos, Texas) -- Sigma Breakthrough Technologies Inc. has announced that the American Council on Education’s college credit recommendation service (ACE CREDIT) has recommended SBTI’s Master Black Belt program for graduate-level college credit.ACE CREDIT has evaluated and…
Quality Digest
Lockheed Martin Systems Integration in Owego, New York, has developed advanced technologies and systems that enable military helicopters (including the VH-71 presidential helicopter) and other military vehicles to successfully perform their missions.LMSIO recently achieved capability maturity…
Quality Digest
(Productivity Press: New York) -- In The Kaizen Event Planner: Achieving Rapid Improvement in Office, Service, and Technical Environments, authors Karen Martin and Mike Osterling provide a practical how-to guide for planning and executing kaizen events in office and administrative settings, and…
Quality Digest
(EFQM: Brussels) -- Amongst the impressive surroundings of the Athens Arena, the results of the 2007 EFQM Excellence Award were announced during EFQM’s annual Gala Celebration. The excellence award is Europe’s most prestigious recognition for organizational excellence given to Europe’s best…
Bill Kalmar
An old saying has guided me through the years—“Never try to teach a pig to sing. It wastes your time, and it annoys the pig.” A recent article in the Wall Street Journal in the Cubicle Corner section was written by a good friend of mine, Jared Sandberg. In “Bad At Complying? You Might Just Be a…
Quality Digest
(ISO: Geneva) -- The ISO 28000 series of standards on supply-chain security-management systems, which have just been upgraded from publicly available specifications to international standards, will help to reduce risks to people and cargo. The standards address potential security issues at all…
Society of Manufacturing Engineers
(SME: Dearborn, Michigan) -- The Society of Manufacturing Engineers has developed a new initiative to identify technologies that are affecting the manufacturing industry. “Technologies that Could Change the Way You Manufacture” is a member-driven program to discover and showcase new and emerging…
Quality Digest
(MRI: Boston) -- Results of the Medical Record Institute’s 2007 Survey of Electronic Medical Record Trends and Usage (co-sponsored by Philips Speech Recognition Systems) are now available. This survey is an annual poll of information technology usage among health care providers.Responses from…
Quality Digest
(Intertek: London) -- Intertek, a testing, inspection, and certification company, has launched the Certified Fire Door Inspector Program, through which potential inspectors will be trained to perform inspections of fire-rated door assemblies to the 2007 edition of NFPA 80: Standard for Fire Doors…
Douglas C. Fair
I’ve been privileged to work in the statistical-software industry for the last 10 years, and frequently I receive phone calls from professionals who need information or guidance on statistical methods. Overwhelmingly, they call with excellent questions. Their interest and enthusiasm are exciting,…
Quality Digest
(The Conference Board: New York, New York) -- The Conference Board recently announced that Gail D. Fosler has been named president of the 91-year-old global research and business membership organization.Fosler has served The Conference Board in a number of capacities over the past 18 years, most…
Quality Digest
(ASQ: Milwaukee, Wisconsin) -- Cutting costs, improving quality and boosting profits are phrases every company hears at some point. Six Sigma has long been used in the manufacturing market to meet these goals. However, the use of Six Sigma practices has expanded into health care, service and…
Quality Digest
(AIAG: Detroit) -- For the first time in the association’s history, the Automotive Industry Action Group has appointed a tier-two supplier to the board of directors. Specialty Products joined the board effective Sept. 11, 2007. “Specialty Products brings a new perspective to the AIAG board as a…
Abby Vogel
Tushar Sathe holds a vial of dual-function beads embedded with iron oxide and 600 nanometer emission quantum dots, while Shuming Nie looks on. The other vials contain beads embedded with quantum dots that emit light at other wavelengths. photo by Gary Meek…
Quality Digest
(Duke University Medical Center: Durham, North Carolina) -- Using acupuncture before and during surgery significantly reduces the level of pain and the amount of potent painkillers needed by patients after the surgery is over, according to Duke University Medical Center anesthesiologists who…
Quality Digest
(Pfizer: New York, and Sermo: Cambridge, Massachusetts) -- Pfizer Inc. and Sermo, the nation’s largest online physician community, recently announced a strategic collaboration designed to redefine the way physicians in the United States and the health care industry work together to improve…
Quality Digest
(Juran: Southbury, Connecticut) -- A growing trend among hospitals is the use of lean techniques to improve patient safety measures, in turn improving the overall quality of care. Juran Healthcare’s patient safety model incorporates the Juran Trilogy (safety planning, safety compliance, and…
Quality Digest
(NIST: Gaithersburg, Maryland) -- The National Institute of Standards and Technology has released “Guidelines on Securing Public Web Servers,” which covers some of the latest threats to Web security, while reflecting general changes in Web technology that have taken place since the first version of…
People in an organization usually move from one project to another, repeating the same mistakes, dealing with similar crises, despairing over underperforming team members, and more. Over and over. Some people learn informally what made one project successful and another unsuccessful, but knowledge…
Quality Digest
(SAI Global: Kenilworth, United Kingdom) -- SAI Global, an independent auditing and standards body, has launched a campaign in the United Kingdom designed to monitor and report on the sustainability of British business. The company launched the UK Sustainable Business Awards in a bid to promote…
Quality Digest
(Coca-Cola: Atlanta) -- The Coca-Cola Co. recently announced it is investing more than $60 million to support recycling in the U.S. and build the world’s largest plastic bottle-to-bottle recycling plant. These investments are part of its goal to recycle or reuse 100 percent of the company’s…
Quality Digest
(NCQA: Washington) -- Organizations providing specialized health care information services can now earn certification from the National Committee for Quality Assurance for a range of services they provide. The new Health Information Products certification program assesses functions ranging from the…
Steven Ouellette
I seem to be thinking about the measurement phase a lot recently. I suppose it’s because I’ve seen some teams working hard on problems that turned out to be nothing more than problems with measurement. Let me give you an example.Once upon a time, I was responsible for a product that was frequently…
Quality Digest
(Washington: Army News Service) -- The Army has cut the time it takes to rebuild battle-damaged Humvees with a new assembly-line process at Red River Army Depot, Texas.Red River was recently one of 12 Army commands to receive the Shingo Prize Public Sector Award for Excellence in manufacturing…
