All Features
Harry Hertz
The saying is nothing new: The customer is always right. Customers come first. We’ve heard these adages for a long time. And we’ve questioned them for almost as long. Those of you who know me know that I’ve certainly been doing that for a long time!
Two recent experiences brought this topic back…
Hanen Khemakhem, Mahbub Zaman, Nadia Smaili, Richard Fontaine
Whistleblowing is a cornerstone of corporate governance. It allows employees to anonymously disclose questionable financial matters about their companies to help prevent fraud, which is a pressing issue in Canada. It’s also incredibly effective, with 42 percent of occupational fraud being reported…
(ETQ: Burlington, MA) -- ETQ, part of Hexagon, has launched a new release of its award-winning, cloud-native QMS, Reliance NXG, providing an updated version of its popular training management application to enable better visibility and tracking of training activity. The Training Management…
NIST
(NIST: Gaithersburg, MD) -- The Baldrige Performance Excellence Program (BPEP) has announced that a firm has been selected and will soon begin the planned comprehensive, independent review of the program, with the aim of helping BPEP increase its reach and impact.
Rios Partners was selected…
Gleb Tsipursky
Why do companies bury their heads in the sand instead of facing dangerous facts, whether about quality problems or other issues? It happens more often than you might think—most recently with Adidas. It usually boils down to companies falling for three cognitive biases.
“Adidas does not tolerate…
Bryan Christiansen
An important part of production is to carefully monitor and control temperature, speed, volume, weight, or mass. To ensure these measurements are always accurate, manufacturers need to calibrate their equipment and instruments regularly.
Devising a proper equipment calibration schedule can be a…
David L. Chandler
Terahertz radiation, with wavelengths that lie between those of microwaves and visible light, can penetrate many nonmetallic materials and detect signatures of certain molecules.
These handy qualities could lend themselves to a wide array of applications, including airport security scanning,…
(LMA Consulting Group: Claremont, CA) -- As supply chains grapple with demand fluctuation, supplier challenges, stagflation, and volatility in the economy, Lisa Anderson—manufacturing and supply chain expert—sees inventory tightening.
Also the president of LMA Consulting Group, Anderson says, “The…
(Cubicure: Vienna, Austria) -- A new high-performance polymer with exceptional heat resistance is ideally suited for ultra-precise 2-photon polymerization (2PP) 3D printing. This will enable micro-3D printing to meet the specific requirements of the electrical industry for the first time. This…
(L.S. Starrett: Athol, MA) – The L.S. Starrett Co., a leading global manufacturer of precision measuring tools, gages, and metrology systems, has introduced a new line of full-featured electronic digital indicators, an enhanced version of its 2900 series.
The new indicators, including 2900…
Del Williams
With the threat of contamination from harmful pathogens such as salmonella, listeria, and e. coli a continual concern, food processors are seeking to protect not only the public but also their companies’ bottom lines from the massive costs, reputational damage, and greater regulatory scrutiny…
Anton Ovchinnikov
In the age of mass production, the demand for customization is increasing. Customers prefer products catered to their individual needs and preferences over standard items—albeit at a cost.
Fortunately, recent advances in information technology, logistics, and advanced manufacturing processes such…
(Advanced Photonix: Camarillo, CA) -- Advanced Photonix, a division of OSI Optoelectronics, designs and manufactures Silicon (Si) and Indium Gallium Arsenide (InGaAs) surface-mount technology (SMT) photodetectors for high-speed response applications.
The family of Surface-Mount Devices (SMDs) are…
Jennifer Chu
(MIT: Cambridge, Massachusetts) -- A new MIT-developed heat treatment transforms the microscopic structure of 3D-printed metals, making the materials stronger and more resilient in extreme thermal environments. The technique could make it possible to 3D-print high-performance blades and vanes for…
Dirk Dusharme @ Quality Digest
In 2010 a medical device scandal in France set the stage for a new European Union medical device regulation that, according to most experts in the medical device community, may cause more damage than the problem it was intended to address. An unreasonable deadline, lack of notified bodies to…
Tim Mouw
Metallized substrates such as two-piece metal packaging are expensive to produce, and they make print color-control challenging. Although many in the metal decorating sector are hesitant to embrace color measurement, it’s the fastest, most accurate, and cost-effective way to produce consistent…
Sakor Technologies Provides New Dynamometer System for Testing Electric Vehicle Motors and Inverters
(Sakor Technologies Inc: Owosso, MI) --Sakor Technologies Inc., a recognized leader in the area of high-performance dynamometer systems, announces that it recently provided Carpenter Technology Corp (CTC) with a dynamometer test system that will be used to test the effectiveness of new alloys being…
NIST
(NIST: Gaithersburg, MD) -- How can we remove carbon dioxide—a greenhouse gas—from fossil-fuel power plant exhaust before it ever reaches the atmosphere? New findings suggest a promising answer lies in a simple, economical, and potentially reusable material analyzed at the National Institute of…
Nicole Radziwill
The 2022 theme for World Quality Week, an annual campaign presented by the U.K.’s Chartered Quality Institute (CQI) and International Register of Certificated Auditors (IRCA), was “Quality Conscience: Doing the Right Thing.” Working in quality often requires us to make tough calls and stand up for…
Robert Zaruda
Northwest Industrial Resource Center (NWIRC), one of the centers that make up the Pennsylvania Manufacturing Extension Partnership, is helping launch student-run enterprises throughout northwest and north-central Pennsylvania. These enterprises connect industry with high schools and career and…
Maria Guadalupe, Bryan Ng
Soft skills, the behavioral and social traits that enable individuals to work harmoniously with one another, aren’t just nice to have. They’re essential for the growth of a nation.
In France, 60 percent of employers consider soft skills, such as the ability to organize, adapt, and work in teams,…
(Workforce Software: Livonia, MI) -- In its second annual Workforce Experience Gap study, WorkForce Software, the first global provider of integrated employee experience and workforce management solutions, finds that perception gaps narrowed between employers and employees. Last year’s findings…
(Husky Technologies, Bolton, MA) -- Husky Technologies, a pioneering technology provider delivering essential needs to the global community, was in Dubai, United Arab Emirates, Nov. 8–11, exhibiting at Gulfood Manufacturing 2022. The Massachusetts-based company showed off its latest technologies,…
(Siemens: Chicago) -- Siemens Digital Industries Software announced that its Teamcenter software for Product Lifecycle Management (PLM) is now available on Google Cloud. This will enable customers to implement one of the world’s most widely used PLM systems more quickly, at lower total cost of…
Gleb Tsipursky
Imagine you put on an old coat you haven’t worn in a while, and to your surprise you find a crumpled $20 bill in your pocket. How good does it feel? Do you go up half of a notch on a 1–10 mood scale—or maybe a full notch?
Let’s imagine a different scenario. Your grandmother calls to say she hopes…
