All Features
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly intern to chief of general surgery, learning from the presiding residents and older surgeons along the…
Bryan Christiansen
Many techniques can be used to find the root causes of asset failures and other important events we want to analyze. Fault tree analysis is one of those techniques, and it is being utilized by many different companies to improve system reliability.
This guide aims to give a basic to intermediate…
Harry Hertz
Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new Baldrige Award recipients. The most recent summary was after the 2019 conference (the 2021 conference included recipients from the last two years).…
Nate Burke
In recent years, the focus and surge in e-commerce has been undeniable. There has been clear evidence of how a lack of online consideration can ultimately result in a brand’s demise, with Debenhams and Topshop just two recent examples. However, the latest moves by online giants, including Amazon,…
Del Williams
To meet increasingly strict compliance standards, such as the Food Safety Modernization Act (FSMA) and Global Food Safety Initiative (GFSI), food processors now regularly use adenosine triphosphate (ATP) testing to monitor equipment surfaces for microbial growth. Add to this the need to minimize…
Joseph Near, David Darais
In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy. All of the algorithms we’ve discussed have been demonstrated via mathematical proof to be effective for protecting privacy. However, when…
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to manage people in a modern workplace and embrace new…
Isaac Maw
In 2017, in response to a Boston Dynamics video, billionaire Elon Musk infamously tweeted, “This is nothing. In a few years, that bot will move so fast you’ll need a strobe light to see it. Sweet dreams....”
Whether or not Musk’s ominous prediction comes true for Atlas (the robot in the video), he…
NIST
Aresearch team has found that a method commonly used to skirt one of metal 3D printing’s biggest problems may be far from a silver bullet.
For manufacturers, 3D printing, or additive manufacturing, provides a means of building complex-shaped parts that are more durable, lighter and more…
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts reading newspapers, drinking tea, and gossiping as work. “I wondered whether anyone could replace him…
Ryan E. Day
Automation in the fresh produce sector is standard fare these days. What may not be so standard are the containers that get the produce from farm to market. The quality of produce containers has a direct impact on the quality of the produce—and maximizing profit margins for produce distributors and…
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.
The friend went on for several minutes explaining that organizational health was all about six…
Jason Spera
In a customer-centered world, meeting customers’ needs is more demanding and business-critical than ever. Simultaneously, manufacturers struggle to reduce operating costs as margins compress and the competitive landscape intensifies. This dichotomy and a pressure to “choose” between reducing costs…
Jim Benson
No matter who you are or what you do, you create systems and live in the systems of others every day. But for some reason, we’re never actually taught lean systems thinking. We think it is natural, that we just sort of “get it.”
On a personal level, we are most often governed by cognitive biases…
Jon Speer
Demonstrating identification and traceability in all quality system processes is a must for medical device companies to comply with FDA regulations. To satisfy this compliance need, companies will need to connect related processes within their quality system to close the loop between related pre-…
Caroline Zimmerman
With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and their career. However, doing so carries a heavy intimidation factor for most leaders, and this is…
Wade Schroeder
Medical-device usability testing and validation are critical tasks leading up to a medical device’s debut on the market. “Usability” looks at how the user interacts with your device and forms a key component of overall risk management and safety.
If there’s any “spoiler alert” to this article, it’…
Benjamin Kessler
Suddenly, supply chains are in the spotlight. The practical details of how products arrive on supermarket shelves, for example, gained unwelcome relevance amid last year’s wave of panic buying caused by Covid-19 disruption. At the same time, the environmental damage wrought by wasteful industrial…
Ariane Ollier-Malaterre, Knowable Magazine
This story was originally published by Knowable Magazine.
Working from home—formally known as telework—is here to stay. A 2021 survey of approximately 30,000 Americans concluded that, after the pandemic, 20 percent of all work days may continue to take place at home, vs. just 5 percent before.…
Isaac Maw
The ongoing pandemic has pushed many jobs to virtual settings and home-based working environments. In industries outside manufacturing, it can be seen how the pandemic has affected business. For example, take a look at Zoom stock, the price of which quadrupled during the five months following March…
Nathan Furr
As soon as South Korea confirmed its first case of Covid-19 on January 20, 2020, the government set in motion a disease control protocol that was to become the envy of other developed nations. By the end of March 2020, South Korea had done more than 300,000 tests, more than 40 times higher per…
Don Cox
Despite the high ratio of intelligent work-from-home (WFH) business professionals, the current cybersecurity landscape for that work model could best be described as disorganized and dysfunctional. Hackers have been busy exploiting these cyber risks, as evidenced from the reported 300-percent…
Bryan Christiansen
Root cause analysis is not a singular way to an answer. It is a conceptual framework for investigating the true reasons behind the events we observe. Many frameworks are available to execute RCA that have been tried and tested by experimenters. None of these methods are foolproof, but they provide…
Ryan E. Day
Just like its predecessors, this fourth industrial revolution (dubbed Industry 4.0 in 2011) is all about increasing productivity. Unlike the first three revolutions, today’s pivotal technologies hold forth the possibility to also improve efficiency, quality, and human satisfaction.
Steam power,…
Bruce Hamilton
This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for spring cleaning, an annual pastime that has perhaps been bolstered by the need to unlock extra space in the home during the pandemic. Businesses, too, have managed to find space to accommodate…
