All Features

Nicholas Dagalakis
The RoboCrane—now hard at work at the Chernobyl and Fukushima nuclear cleanup sites—is a good example of a successfully commercialized technology invented at the National Institute of Standards and Technology (NIST). I’ll try to tell that story here.
During the early 1980s, the manufacturing of…

Rick Grimaldi
Employee engagement has been a boardroom buzzword for quite some time. We’ve long known engagement matters. Still, the unspoken “but” has always been that metrics—especially those of the performance and financial ilk—matter more. Now, with the workplace talent shortage at a 10-year high, the time…

Gleb Tsipursky
Organizations will need to pivot their corporate culture if they wish to survive and thrive in the world of virtual collaboration after the pandemic. The most important changes will stem from the wide-scale and permanent shift to hybrid and fully remote modes of working.
Between 65 percent to 75…

Taylor Brown
For medical device manufacturers, finding success means setting ourselves up for success with repeatable processes that not only ensure quality but also mitigate future risk.
This drive for quality is the reason we have such hyper-specific language in our standards. It’s what demands the stringent…

Emily Newton
Risks are inherent in the construction industry, and they come in various types. The National Institute for Occupational Safety and Health (NIOSH) reports that more than one in three deaths happen in this sector because of falls. The data also show that companies with fewer than 20 workers had more…

Karla Jo Helms
Covid-19 has changed America’s workforce in a fundamental and most likely permanent way, and not adopting the “new normal” can be the difference between success and failure.
According to the Pew Research Center, more than half of American workers surveyed have said that given a choice, they would…

Bruce Hamilton
In 1996, the TSSC (Toyota Production System Support Center) began working with my company to create one-by-one production capability in our product assembly. Previous to TSSC’s assistance, we’d moved the furniture and machines into cells, creating the appearance of flow production, but we lacked…

Corey Brown
Even with advancements in technology and automation, the frontline workforce remains essential to modern manufacturing operations. In fact, 72 percent of factory work is still performed by people.
This means that operators, technicians, and line managers are all your biggest operational risks.…

Bastin Gerald
It’s a great feeling for business leaders when they find a framework they know can change the way their company formulates and executes their goals. The feeling of possibility that comes with finding the right goal-setting framework acts as motivation to achieve more, more efficiently. Many leaders…

Aron Solomon
The past few weeks I advised several entrepreneurs who are trying to bring a product or service to market. Each is struggling with whether the minimum viable product (MVP) they’re launching is too minimum and would therefore be nonviable. The notion of the MVP has always had its pros and cons, but…

Ian Williamson
Finding good employees has always been a challenge, but these days it’s harder than ever. And it’s unlikely to improve anytime soon.
The so-called quit rate—the share of workers who voluntarily leave their jobs—hit a new record of 3 percent in September 2021, according to the latest data available…

David Gillum, Kathleen Vogel, Rebecca Moritz
The origin of SARS-CoV-2 remains a mystery. One theory is that the coronavirus that causes Covid-19 was transmitted from animals to humans—a fairly common occurrence. Another is that it came from a laboratory accident—a more infrequent circumstance.
Around the world, scientists conduct many kinds…

Maureen Metcalf
Many organizations feel the need to be leaner, faster, stronger, more adaptable, and more profitable. The right tool set to get them to that outcome may not be intuitive or singular. Building organizational agility is a solid approach to help organizations develop the capacity to perpetually evolve…

jeffdewar
There are many endangered industries today, and publishing is certainly among them. In 2009 we didn’t know if we would survive the monumental changes that had torn through all areas of the publishing world.
W. Edwards Deming once said to me during an interview, “Pray that your competitors are…

Jon Speer, Devon Campbell, Christie Johnson
When I began my medical device career, I started as a product development engineer. Part of the role included—right, wrong, or indifferent—project management. And I’ve found throughout my career and from discussions with hundreds of others in the industry that this is commonplace.
What I learned,…

Henning Piezunka, Vikas Aggarwal, Hart Posen
Does this situation sound familiar? You’re sitting in a meeting, and you and your colleagues are energetically discussing how to handle an important issue or challenge. Ideas and suggestions are bouncing around so fast that the designated note-taker can barely keep up. Then a new voice chimes in,…

Matt Fieldman
In September 2021, I was fortunate to attend the FABTECH conference in Chicago, a sprawling trade show with what must have been billions of dollars of manufacturing equipment on display: robots, automation, 3D printers, you name it. While there, I had the privilege of listening to a keynote address…

Bryan Christiansen
There are various nondestructive testing (NDT) methods we can employ to evaluate the condition of different machine components, without the need to stop and disassemble the equipment. Vibration analysis is a prominent NDT tool used across many industries.
In this article, we will take a good look…

Gregg Profozich
If your food manufacturing plant has to issue a product recall, many people might take to social media to vent their frustrations, resulting in a public backlash that can damage your brand’s reputation. Other consumers might opt to switch brands, resulting in further revenue loss. How can you…

Cameron Shaheen
With the holidays fast approaching, manufacturers, distribution centers, and e-commerce providers are working to meet growing customer demand, while also navigating severe supply-chain disruptions and mounting labor shortages. At this point, we all had hoped to have the devastating effects of the…

John Colmers, Sherry Glied, Knowable Magazine
This story was originally published by Knowable Magazine.
The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing societal problems.
Before Covid-19, most hospitals were operating on a standard “fee-for-service”…

Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the prestigious, presidential award for organizational excellence.
During the Baldrige program’s 32nd Quest for…

Alena Komaromi
Negotiators are often told they should eschew competitive negotiations, where parties fight for what’s on the table. They should instead increase the size of the pie and seek win-win scenarios. But in reality, competitive negotiations are often unavoidable. Sometimes, there doesn’t seem to be any…

Chengyi Lin
Performance reviews are clearly in need of an overhaul. A 2019 Gallup poll found that a mere 14 percent of employees are strongly inspired to improve based on their performance reviews. At best met with a lack of enthusiasm, at worst with resentment, this annual exercise in the era of The Great…

Ramesh Sunder
Imagine you’re on the road on a cold night. You stop at a coffee shop to get a latte to keep you awake. You come out, and your car doesn’t start. You call your roadside assistance company, which promptly dispatches a technician, only to find out that the car’s alternator needs a replacement, and he…