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(AIAG: Detroit, Michigan) -- The 2008 Automotive Executive of the Year Lifetime Achievement Award will be presented to industry legend Carroll Shelby at an invitation-only luncheon at the Detroit Athletic Club on April 16. Approximately 225 automotive original equipment manufacturer executives and…
(The Joint Commission: Oak Brook, Illinois) -- Representatives from the health care organizations involved in responding to recent disasters—the crash in Atlanta of the bus carrying the Bluffton University baseball team, the collapse of the Interstate 35W bridge in Minneapolis, Minnesota, and the…
(ISO: Geneva) -- ISO/IEC 24762:2008—“Information technology—Security techniques—Guidelines for information and communications technology disaster recovery services” aims to offer guidance on the information and communications technologies and services necessary for disaster recovery (ICT DR) as…
(NCQA: Washington) -- The National Committee for Quality Assurance recently announced the certification of eight leading software vendors for their Healthcare Effectiveness Data and Information Set (HEDIS)-related software. Such software collects HEDIS-related data from health plan databases and…
(IQPC: London) -- Top companies will be sharing their case studies at IQPC’s Business Process Management Spring Summit on April 14–17 at the Intercontinental West Miami Hotel in Miami, Florida. This event brings together first-hand business practitioners under one roof to exchange best practices on…
(Economist Intelligence Unit: London) -- Due to a limited understanding of the customer, one-half of consumer products, financial services, and manufacturing companies say that they find it difficult to decide which products to phase out and which to retain, and only one-third of these companies…
(STLE: Park Ridge, Illinois) -- Concerned with friction and wear, the Society of Tribologists and Lubrication Engineers will hold its annual meeting and exhibition May 18–22, at the Cleveland Convention Center in Cleveland. STLE’s purposes are education, improved equipment and processes, and…
(ISO: Geneva) -- The International Organization for Standardization recently approved the creation of a new project committee to develop an international standard for road traffic safety management systems.
The secretariat of the project committee, ISO/PC 241—“Road safety management,” has been…
(The Jon M. Huntsman School of Business, Utah State University: Logan, Utah) -- The 20th Shingo Prizes will be awarded in Dallas, Texas, March 31–April 3. The Jon M. Huntsman School of Business of Utah State University will stage its annual conference and awards ceremony at the Adam’s Mark Hotel…
(SME: Los Angeles) -- The Society of Manufacturing Engineers’ WESTEC 2008 Exposition and Conference will take place March 31–April 3 at the Los Angeles Convention Center. The largest annual machine tools and advanced manufacturing event in North America, WESTEC connects manufacturing professionals…
(SWPP: Nashville, Tennessee) -- The Society of Workforce Planning Professionals and The Call Center School are pleased to announce the formation of the Quality Assurance & Training Connection (QATC) as an association and resource for those in the call center industry responsible for quality…
(RABQSA: Sydney, Australia) -- RABQSA International Inc. is officially launching the Australian Pork Industry’s Moisture Infused Pork (MIP) Food Safety Auditor Scope, developed in liaison with industry and Australian Pork Limited (APL).“Australian Pork Limited is leading the way in using the RABQSA…
(Juran Institute: Southbury, Connecticut) -- Joseph M. Juran, Ph.D., noted author and a founder of modern quality management, died on February 28 from natural causes.“Dr. Juran recently told me that he wanted everyone to know he had a wonderful life and hoped that his contributions to improving the…
(ACSI: Ann Arbor, Michigan) -- Satisfaction with the goods and services that people in the United States buy declined in the fourth quarter of 2007, according to a report recently released by the University of Michigan’s American customer satisfaction index (ACSI). The index fell to 74.9 on the…
(ISO: Geneva) -- Equipping pedestrian street crossings with acoustic and tactile signals to help disabled persons was a step forward. The problem is that they vary from one country to another. Now, a new ISO standard provides the basis for harmonizing such signals on a worldwide basis.The aim of…
(NCQA: Washington) -- Two new measures focusing on obesity in children and adults highlight the additions to the Healthcare Effectiveness Data and Information Set, released recently for public comment by the National Committee for Quality Assurance. Two other additions to the 2009 edition of HEDIS…
(NCQA: Washington) -- The National Committee for Quality Assurance recently launched a new version of its physician practice connections (PPC) program designed to assess how medical practices are functioning as patient-centered medical homes. The new PPC—patient-centered medical home (PPC-PCMH)…
(ASQ: Milwaukee, Wisconsin) -- Ever wonder how quality relates to a slice of New York-style pizza? Or how to use lean tools at home? The American Society for Quality is offering innovative “After 5” sessions that cover topics on how to incorporate quality in day-to-day life at the 2008 World…
(ERAI: Naples, Florida) -- The first Electronic Industry Supply Chain Conference (EISCC) will be hosted May 1–2, 2008, in Las Vegas by ERAI Inc., a global trade association for the electronics industry. The event will focus on essential procurement and quality concerns and on regulatory issues…
(ISO: Geneva) -- The International Organization for Standardization recently published a standard to increase the security of financial transactions over electronic media. ISO 19092:2008—“Financial services—Biometrics—Security framework,” establishes security requirements for implementing and…
A sheet of laser light illuminates the surface of the heat exchanger during the air-velocity measurement experiment.(NIST: Gaithersburg, Maryland) -- Air-source heat pumps typically deliver 1 1/2 to three times more heating energy to a home than the electric energy they consume,…
(ANSI: Washington) -- A tripartite task force commissioned by the governments of the United States, the European Commission, and Brazil recently completed a review of existing bioethanol and biodiesel standards to identify where greater compatibility could be achieved in support of the global…
(ANSI: New York) -- A working group of safety experts and industry, government, and consumer leaders moved forward recently with the development of a proposed new safety-assurance program for toys.The proposal has been developed by a working group formed by the U.S. Toy Industry Association board…
(ISO: Geneva) -- The International Organization for Standardization and its partner International Electrotechnical Commission have published a new guide on the vocabulary of metrology, the science of measurement and its application.ISO/IEC Guide 99:2007—“International vocabulary of metrology—Basic…
(BBB: Washington) -- A report issued recently by the Identity Theft Prevention and Identity Management Standards Panel (IDSP) helps to arm businesses, government agencies, and other organizations with the high-quality tools needed to protect themselves and their customers against the theft and…
