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What Can You Learn From 29 Presentations in a Month?
Stephanie Scotti
Author and business-innovation expert Melissa Kennedy recently completed a feat that would make many shudder: She gave 29 business presentations in a period of 30 days. Whew! That’s a monumental challenge, but as you might guess, one that yielded phenomenal results. Business leaders are often…
Is It Time for a Cyber Peace Corps?
Scott Shackelford
Hackers around the world are attacking targets as diverse as North Dakota’s state government, the Ukrainian postal service, and a hospital in Jakarta, Indonesia. Unfortunately, many governments—in the developing world, and even cash-strapped states and local communities in the United States—lack…
Creepy Christmas Holiday Creep, or...
Ryan E. Day
If I said I can’t stand Christmas, would you stop reading? If I said I love Jesus—who taught unity and forgiveness—would you stop reading? If I said I can’t stand Christmas, but I do love Jesus at the same time, would you think I’m crazy? I wouldn’t normally bring up the subject of Christmas, but…
When Art Meets Technology
Dean Solberg
As technology rapidly advances, its uses are benefiting nearly every industry, and the world of art is no exception. Brad McConnell, a mechanical design instructor at John T. Blong Technology Center in Davenport, Iowa (Eastern Iowa Community College), wanted to expand the types of projects offered…
Here’s My Review. Where’s My Paycheck?
Jordan Kraemer
During the past year, I stopped responding to customer surveys, providing user feedback or, mostly, contributing product reviews. Sometimes I feel obligated—even eager—to provide this information. Who doesn’t like being asked his opinion? But, in researching media technologies as an anthropologist…
What Is It Like To Be a Leader? Part 2
Elliot Begoun
This interview was first published just days after the announced acquisition of RXBAR by Kellogg’s for $600 million. It’s illustrative of the awesome potential created when good products, good people, and unmet demand collide. Peter Rahal, co-founder and CEO of RXBAR, started the company with his…
Conquering the 100% In-Line Inspection Challenge
Ryan E. Day
Sponsored Content Headquartered in Algona, Washington, Dynacraft is a diversified global manufacturer of PACCAR medium and heavy-duty truck parts sold under the Kenworth, Peterbilt, and DAF nameplates. For more than 40 years, Dynacraft has provided the company’s truck manufacturing divisions and…
Identify and Remove Bottlenecks in Your Business
Jason Furness
You have defined what you want as an outcome of the change program; you have looked at how to understand your financial statements and how to use them to assess options. You have looked at the obstacles that lay in your path. Now we are going to start to look at your business, specifically. Why…
Inside Quality Digest Live for Nov. 10, 2017
Mike Richman
QDL co-host Dirk Dusharme was on vacation for our Nov. 10, 2017, episode, but we ably covered for his absence with some thought-provoking stories and great guests. Let’s take a look: “What Really Causes Workplace Stress” A multidisciplinary team of researchers at the University of Southern…
Solving the Six Sigma Goat Mystery
Chip Bell
Variation and defects. They are the bane of all manufacturing companies. They signal an absence of efficiency, a neglect of productivity, and a total disregard for cost effectiveness. Who is seen as the rescuing knight in shining armor? Sir Six Sigma! Fundamentally, Six Sigma (always capitalized,…
How About Weibull?
Fred Schenkelberg
The term “Weibull” in some ways has become a synonym for reliability. Weibull analysis = life data (or reliability) analysis. The Weibull distribution has the capability to describe a changing failure rate, which is lacking when using just mean time between failures (MTBF). Yet, is it suitable to…
When to Abandon an Unresolved Project
Kevin McCardle, Ilia Tsetlin, Robert Winkler
Academics and corporate innovators both spend their workdays pursuing breakthroughs that may never materialize. Venturing into unknown territory carries fairly high potential rewards, but also a fairly high risk of failure. When working on a research project, it can be difficult to decide when to…
ISO 10018 Certification for People Management Is Launched
ICEE
Reflecting a greater focus on achieving organizational success through people, the first certification program for ISO 10018, “Quality management—Guidelines on people involvement and competence” is now available for organizations committed to quality people management. This standard was created in…
Does Regulating Artificial Intelligence Save Humanity or Just Stifle Innovation?
Jeremy Straub
Some people are afraid that heavily armed artificially intelligent robots might take over the world, enslaving humanity—or perhaps exterminating us. These people, including tech-industry billionaire Elon Musk and eminent physicist Stephen Hawking, say artificial intelligence technology needs to be…
Why Luck Is the Silent Partner of Success
Knowledge at Wharton
As the essayist E.B. White once wrote, “Luck is not something you can mention in the presence of self-made men.” Some people are of course quick to acknowledge the good fortune they’ve enjoyed along their paths to the top. But White was surely correct that such people are in the minority. More…
Communication, Not Structure
Kevin Meyer
Changing an organization’s structure seems to be the common knee-jerk response to internal issues. My prior company embarked on a reorganization to eliminate arbitrary site- and function-based structures so that we could align around corporatewide value creation processes. During the…
‘Gluten-Free Water’ Shows Absurdity of Trend in Labeling What’s Absent
Brandon McFadden
The food labeling craze coupled with banner headlines about the dangers of gluten, genetically modified organisms (GMOs), and hormones are leading to increasingly absurd results. For example, you can now buy “premium” water that’s not only free of GMOs and gluten but certified kosher and organic…
Aerospace Faces Challenges as Market Rapidly Expands
Gene Morrison
Never-before-seen growth has turned the aviation, space, and defense industries into lucrative markets. Demand for increased efficiency, security, quality, and durability has taken off in recent years, resulting in high margins and operating profits. With exponential growth potential and a long-…
Three Stages of Quality Management System Implementation and Oversight
The QA Pharm
If I could summarize in one page the most important lessons I have learned in pharmaceutical quality assurance over the last 40 years, this is it. When it comes to putting a procedure into written words, it doesn’t mean the words will be effective in getting people to follow the procedure. The…
What Is It Like to Be a Leader? Part 1
Elliot Begoun
Kevin Murphy is the CEO of Driscoll’s. My guess is that if you were to look at the strawberries, blueberries, blackberries, and more in your refrigerator, you’d find the Driscoll’s logo adorning the package. Murphy’s route to Driscoll’s was hardly direct. He was born in South Africa. After…
Three Innovation Types: Evolution, Preventive, and Creative
Jeffrey Phillips
I was thinking over the weekend that for years we've positioned innovation incorrectly. Too often we position innovation as creating a new and valuable offering or solution, ready when customers demand new products and services. In other words, we've positioned innovation as something to do to…
Controls Charts Are Good for So Much More Than SPC
Eston Martz
Control charts take data about your process and plot it so you can distinguish between common-cause and special-cause variation. Knowing the difference is important because it permits you to address potential problems without over-controlling your process. Control charts are fantastic for…
Inside Quality Digest Live for Nov. 3, 2017
Mike Richman
During the Nov. 3, 2017, episode of QDL, we (figuratively) traveled the globe to bring you quality information. Let’s take a closer look: “‘Made in Japan’ Falls from Grace Amid Scandals, Systematic Flaws in Manufacturing Industry” Kobe Steel is the latest Japanese manufacturer to admit to…
Sustaining Predictable and Economic Operation: What Does It Take?
Scott A. Hindle, Donald J. Wheeler
In theory, a production process is always predictable. In practice, however, predictable operation is an achievement that has to be sustained, which is easier said than done. Predictable operation means that the process is doing the best that it can currently do—that it is operating with maximum…
Five Manufacturing Apps You Can Start Using Today to Cut Costs
Steven Brand
Manufacturing’s role is changing and evolving in ways that make the traditional methods of creating products and services outdated. As manufacturing enters a dynamic era, policymakers need new approaches and improved capabilities to save on costs while fulfilling the changing needs of consumers.…

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