All Features
Mark Graban
I’ve seen a rash of articles about major league baseball pitchers who are now out for the season because they’ve hurt their elbow and need “Tommy John” surgery. This includes some big names, such as 2020 Cy Young Award winner Shane Bieber of the Cleveland Guardians.
My favorite player, Shohei…
Seunghak Lee
Global electric vehicle (EV) sales have been growing steadily and are expected to reach more than 17 million vehicles in 2028. The rapid shift toward EVs means that new inspection solutions are needed to ensure the quality of critical components. For electric cars, these components include the…
Michael Sharp
American manufacturing is associated with high-quality standards that are meant to ensure both the reliability and longevity of the products produced. Manufacturers across all industries are looking for technological solutions and enhancements to continue to meet these high-bar standards and to…
Elizabeth Norwood
In manufacturing, selecting the right cleaning fluids is a critical determinant of product quality, reliability, and environmental impact. As industries increasingly prioritize sustainability, the transition to environmentally friendly cleaning fluids is imperative. This article delves into…
Johan Sjöberg
Synthetic refrigerants, such as hydrofluorocarbons, are currently being phased out by the European Union.
According to the revised F-gas Regulation recently signed into EU law, all new self-contained refrigeration equipment, with the exception of chillers, installed from January 2025 on must use…
Henry A. Zumbrun
We’ve been asked by customers how many decimal places are enough. It’s either because they want to maximize the resolution of their purchase or they expect far more resolution from the equipment than is reasonable.
We’ve seen a lot, even a meter being set to read 100,000.001. That’s 100 million…
Simon Côté
Integrating 3D scanning technology into quality control processes can be challenging. It requires balancing the need for cost-effective, scalable solutions with long-term effectiveness.
We’ve compiled a list of our best tips to help you choose a 3D measurement technology that meets your current…
Gleb Tsipursky
In the evolving landscape of work, the push for federal employees to return to office spaces has sparked a complex dialogue about productivity, workplace culture, and the very nature of work itself. The forced shift back to office environments under the Biden administration—under pressure from…
Jennifer King
As the modern work environment continues its march toward remote settings, managers are increasingly turning to agile metrics to keep their teams trackable and transparent. But what’s all the fuss about? Why are these tools not just beneficial but essential?
Measurement for remote teams
By…
William A. Levinson
The famous football coach Vince Lombardi purportedly said, “Winning isn’t everything; it’s the only thing.” (According to Bartlett’s Familiar Quotations, in a 1962 interview Lombardi said, “Winning isn’t everything, but wanting to win is.”)
In light of numerous corporate disasters related to…
Kate Zabriskie
‘I understand your frustration.” Really? My bank account is overdrawn. I’ve bounced two checks, and it’s because you made a mistake. Unless you’re also having fees charged to your account, I’m not feeling it.
“We apologize for any inconvenience this may have caused.” That’s what I was told after…
James Morton Turner
Panasonic’s new $4 billion battery factory in De Soto, Kansas, is designed to be a model of sustainability—it’s an all-electric factory with no smokestack. When finished, it will cover the size of 48 football fields, employ 4,000 people, and produce enough advanced batteries to supply half a…
Harish Jose
In this article, I’m looking at the relationship between capability index (Cpk or Ppk) and tolerance intervals. The capability index is tied to the specification limits, and tying this to the tolerance interval enables us to use the confidence/reliability statement allowed by the tolerance interval…
Harry Hertz
Who cares about succession planning? As an organization or an aspiring senior leader, you must care. Proper succession planning by an organization and its senior leaders is one of the keys to organizational resilience and long-term success. I know this from many Baldrige Award-winning organizations…
Donald J. Wheeler
One hundred years ago this month, Walter Shewhart wrote a memo that contained the first process behavior chart. In recognition of this centennial, this column reviews four different applications of the techniques that grew out of that memo.
The first principle for interpreting data is that no data…
Lauren Hinkel
Across the country, hundreds of thousands of drivers deliver packages and parcels to customers and companies each day, with many click-to-door times averaging only a few days. Coordinating a supply chain feat of this magnitude in a predictable and timely way is a longstanding problem of operations…
Bruce Hamilton
Deming Prize recipient Ryuji Fukuda introduced a document to my company in 1989 referred to as the “X-Type Matrix for Objective Management.” Relatively unknown at the time, it’s since become a popular format for strategy deployment.
Named for the X format that connects strategic (3–5 years)…
Tara Fortier
Recently, you’ve probably seen the word quantum used everywhere—in computing, in names for tech companies, and maybe even for explanations of love and consciousness.
So what is quantum? What is quantum technology? And is it worth all the hype?
First of all, what is quantum?
Quantum, often called…
Mike Figliuolo
I’m fortunate enough to travel to some great places to serve my clients. During those travels, I can’t help but have many customer service interactions from which to draw lessons.
Here, I’ll share how barbecue, airplanes, and coffee can teach you a few things to do (or not do) to create a better…
William A. Levinson
The current alleged quality problems with the Boeing 737 underscore the importance of zero tolerance for poor quality. No manufacturing or quality professional should ever compromise on this issue. Most importantly, the potential consequences to customers but also to the organization are simply not…
Roy Arguelles
In today’s marketplace, where products and services proliferate and competition intensifies, businesses are realizing that they must offer more than just commodities to thrive. Enter the experience economy—a paradigm shift where companies are no longer just selling goods or services but crafting…
Brenda Martin
With a career of more than 40 years in the manufacturing industry, I look back now and see that I was greatly influenced by my father, who worked for an engineering firm. He shared his vast mechanical know-how with me. The two of us worked on many projects together, including rebuilding my car’s…
Zach Winn
In a large, open space on the first floor of 750 Main St. in Cambridge, Massachusetts, a carbon-capture company is heating up molten salts to 600°C right next to a quantum computing company’s device for supercooling qubits. The difference is about 900° across 15 feet.
It doesn’t take long during a…
George Caceres
Because I’m a microplastics researcher, my friends sometimes jokingly ask me, “How many microplastics do you think I consumed this week?”
I can’t give an exact answer. Unfortunately, it’s not zero.
Microplastics—the tiny plastic particles that break down from plastic products—are everywhere. And…
Jessica Rector
Burnout is affecting every industry, company, and role. There are no exceptions.
Leaders often find themselves in the trenches, navigating through the chaos and driving their teams toward success. However, amidst the pursuit of goals and objectives, burnout remains a lurking enemy that can…
