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SPC Outside of Manufacturing
Scott A. Hindle, Douglas C. Fair
So far in this series our focus has remained on statistical process control (SPC) in manufacturing. We’ve alternated between more traditional uses of SPC that remain relevant in this digital era and discussing uses of SPC and its related techniques that are enabled by the marvels of modern…
The Benefits of Lean Maintenance Programs
James Chan
The term lean maintenance describes a methodology that focuses on eliminating waste and continually identifying opportunities for improvement. Over time, a lean approach to maintenance extends the useful life of assets, maximizes profitability, improves resource allocation, and enables more…
The Price of Excellence
Alonso Diaz, Maria DiBari
Quality consistently ranks among organizations’ foremost competitive priorities; it’s a prerequisite for success in the global marketplace. Firms that want a competitive edge do it by delivering products that meet customer needs and function as intended. Despite the long-standing emphasis on the…
A New Year’s Resolution to Improve Your Business
Mike Figliuolo
By eliminating low-value work from your life, you can focus on more important things. Get rid of difficult customers and focus on driving your business instead. To get your new year started right, I’d like to share with you what I’ve been taught by homemade bread, lawn mowers, and cheap customers…
Automated Quality Control Best Practices
Creaform
End-to-end manufacturers are companies that lead products through the entire manufacturing process, from design to customer delivery. Unlike businesses that manufacture their products with a segmented manufacturing process, end-to-end manufacturers have complete control over the different parts of…
Empirical Root Cause Analysis for Human Error
Matthew Barsalou
A root cause analysis (RCA) should be empirical; however, this can be difficult when dealing with human error. A typical human failure is a missed operation, such as when a process step isn’t carried out. This could mean a part wasn’t installed, a bolt wasn’t tightened, or a server didn’t deliver a…
How to Make Your Team Smarter
Adam Grant
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success and the engagement and…
Meet the Five ‘Al’ Siblings and Their Young Cousin
Harry Hertz
Let me introduce the five “Al” siblings: informational, aspirational, foundational, directional, and decisional. Also, meet their young cousin, survival. In my years of learning about organizations and teaching graduate students about strategy and organizational analysis, I have seen several key…
Thinking Friday
Akhilesh Gulati
The first day of the conference was over, and most of us congregated for happy hour, relaxing, networking, and furthering our connections. We reminisced about the day, commenting about the good, the bad, and the ugly: events at work, travel, organizational policies, you name it. Interestingly, the…
Overcoming Challenges in Hybrid Meetings
Gleb Tsipursky
Have you ever felt like you’re speaking into a void in a hybrid meeting? You’re not alone. The shift to hybrid workplaces has introduced a unique set of challenges in communication and collaboration. The goals? To make the office worth the commute, and the virtual connection minimally distant from…
Leveraging AI for Real-Time Quality Control in High-Precision Manufacturing
Eric Whitley
High-precision manufacturing is critical in industries where even the slightest deviation can lead to significant consequences. It encompasses processes that demand the utmost accuracy, often in sectors like aerospace, medical devices, and electronics. Precision is important due to its direct…
In Pursuit of Quality Excellence
ComplianceQuest
Today’s quality leaders in the life sciences industry have nearly impossible charters. Long-term trends and sudden black swan events in combination can hinder an organization’s ability to exert control over product quality. Globalization, labor shortages and strikes, outsourcing, just-in-time…
Auld Lang ‘Time’
Andrew Novick
While people around the country are preparing champagne and getting ready to watch the ball drop on New Year’s Eve, I’m closely monitoring our clocks at the National Institute of Standards and Technology (NIST).  We actually monitor them every nanosecond of every day, not just on New Year’s Eve.…
Survey Reveals 87% Admit to Using Regrettable Language Under Stress
Matthew Zajechowski
Stress is an inevitable part of life, shaping and influencing our every decision, emotion, and action, including the way we communicate. It may induce the silent treatment or cause an emotional outburst, both of which can cause future regret. Preply, a language learning service, surveyed Americans…
Digital Twins Are a Critical Resource in 2025
Jason Walker
As the manufacturing industry continues to grapple with labor shortages, potential shifts in government policies could further intensify these challenges in 2025. This heightens the urgency for manufacturers to meet demand while navigating an unpredictable future. One area where this is…
How to Stay Competitive and Reduce Turnover in Manufacturing
Scott Ginsberg
Manufacturing is undergoing two significant transformations: a workforce shift and a work method shift. The manufacturing sector faces a 37% annual labor turnover rate (U.S. Bureau of Labor Statistics), indicating a substantial challenge in retaining employees. Also, 54% of leaders report that…
How Coaching Improves a Manufacturing Workplace Culture
The MEP National Network
The personalized nature of coaching makes it a powerful force for manufacturers. You can employ coaching to improve leadership, enhance performance and teamwork, or address personal and organizational development.  With as many as five generations in the workplace at the same time, and constant…
Reverse Engineering Explained
Industrial Inspection and Analysis
Unlike the traditional engineering process of designing a part, product, or component from the ground up, many times in life we need to start with an existing item and work backward to solve a problem. It’s a process known as reverse engineering, and it begins by obtaining accurate data about the…
You Call Them Business Partners, But Your Contract Says Otherwise
Mike Figliuolo
Your legal department is screwing up. Royally. You work hard to build relationships with other businesses. How many hours do you invest getting closer to partners, customers, and suppliers? And then that wonderful handshake happens, and it’s time to hammer out the agreements. That’s when Larry the…
Expanding on the Success of a Regional Registered Apprenticeship Program
Christine McLear
The current talent pipeline for manufacturing isn’t adequate to fill existing job openings, let alone provide the number of skilled workers that will be needed in the future. Emerging demand for data analysts and semiconductor technicians will require a more collaborative approach to expand…
Password Protocol Made Easy
Mark Hembree
Without raising false alarms, it’s fair to say that password insecurity is a problem that lives near you and is worthy of your attention. In its article, “139 password statistics to help you stay safe in 2023,” digital security firm Norton cites a report by password manager LastPass that more than…
Adapting to Dynamic Change
Chris Caldwell
The quest to optimize equipment efficiency, ensure consistent quality, and lower operational costs while empowering a stronger workforce continues to permeate the industrial landscape. While challenges persist, the transformative potential that high-performance robotic automation is bringing to…
What You Need to Know About Lognormal Models
Donald J. Wheeler
When do we need to fit a lognormal distribution to our skewed histograms? This article considers the basic properties of the lognormal family of distributions and reveals some interesting and time-saving characteristics that are useful when analyzing data. The lognormal family of distributions…
Unlocking Operational Excellence in Virtual Teams
Divina Bisuelan
With remote work on the rise, more companies are facing the operational challenges that come with remote teams. According to one U.K. study, for instance, 67% of respondents aged 18–34 expressed difficulty building relationships with colleagues since they began working remotely. In my experience,…
Innovation and the Future of Life Sciences
Kari Miller
Traditionally, quality management in the pharmaceutical industry has strayed away from artificial intelligence (AI) for fear of setting it loose with such sensitive information. They have been cautious of implementing an additional element of intelligence into their process. But will organizations…

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