All Features
PQ Systems
In the world of continuous improvement, it might seem that one does not want to look back. After all, as systems improve, old data is no longer useful, and keeping it around—like keeping old love letters—may someday get you into trouble.
Knowing when to recalculate control limits is important, as…
Laurel Thoennes @ Quality Digest
There is a group effort commencing beneath the English city of Nottingham with a main goal of assessing the archaeological importance of nearly 500 man-made caves that were cut into the sandstone during medieval times and possibly earlier. The caves have served many purposes from housing dungeons,…
Oscar Combs
What makes a quality or health, safety, and environment (HSE) management review meeting more effective? I personally believe that top management is the critical ingredient. Throughout my career, I’ve participated and led management review meetings and one common challenge was always getting the…
Pierre Huot
If a manufacturer were to ask its clients how they evaluated goods or services, the three most common metrics would be goods at a fair price, on-time delivery, and quality. Ask which could be most valuable and in all likelihood the most significant response would be quality. When included in the…
The QA Pharm
Most pharmaceutical companies have an internal current good manufacturing practices’ (CGMP) auditing program administered at the site and corporate levels of the organization. Auditors are typically part of the quality assurance or regulatory compliance function, and the usual approach is to…
Melissa Pregill
Anyone sitting in the manager’s chair these days can speak to sleepless nights devising imaginative, effective ways to keep programs on track and staff motivated and productive. While corporate leadership across all markets trims the ranks due to a chronically ill economy (of course, distributing…
Georgia Institute of Technology
Researchers from the Georgia Institute of Technology have created a new sampling device that could prevent thousands of people worldwide from dying of pneumonia each year.
Called PneumoniaCheck, the device created at Georgia Tech, is a solution to the problem of diagnosing pneumonia, which is a…
Oscar Combs
One may ask, “What does a taco have to do with quality?” Ask Taco Bell’s president Greg Creed, and I’m sure he will tell you a lot. On Jan. 19, a lawsuit was filed against Taco Bell claiming the company’s beef is only 35 percent ground beef and 65 percent other ingredients, such as binders,…
UCSF
It takes songbirds and baseball pitchers thousands of repetitions—a choreography of many muscle movements—to develop an irresistible trill or a killer slider. Now, scientists have discovered that the male Bengalese finch uses a simple mental computation and an uncanny memory to create its near-…
Joan Voight
Now that reviewer websites such as Yelp have become more common, you probably take the typical approach of glancing over the comments about your business, looking for patterns of praise or complaints. And if you are wise, you are adjusting your business practices according to the overall feedback…
Johns Hopkins University
Large wind farms are being built around the world as a cleaner way to generate electricity, but operators are still searching for the most efficient way to arrange the massive turbines that turn moving air into power.
To help steer wind-farm owners in the right direction, Charles Meneveau, a Johns…
Bill Hathaway
While eating my lunch at the park last fall, I looked down at the wooden deck below me, and noticed that an ant had picked up a large crumb from my sandwich. The crumb was heavy, and the ant labored to move it. Unfortunately, the gap between the deck planks was too wide for the ant to cross…
Donald J. Wheeler
Last month’s column looked at how to fix some of the Problems with Gauge R&R Studies. This month I will show you how to learn more from your gauge repeatability and reproducibility (R&R) data with less effort. Rather than getting lost in a series of computations, the "evaluating the…
Claudia Jackson
Twitter is not at all what I expected. After a few months, I now use Twitter to improve my knowledge in health care quality, expand my professional network, and save time. Through Twitter, I’ve connected with an amazing variety of people, including health care providers, marketing pros, e-patients…
Bill Kalmar
It seems every day we view “breaking news” reports on television or read about a particular event in the paper that catches our attention. It might be acres of brush fires that level hundreds of homes, a new law that restricts the number of calories that can be consumed in school cafeterias, or…
Mark R. Hamel
My teenage education was (maybe) enhanced by substantial doses of Monty Python. Occasionally, I discover a lean metaphor somewhere within their body of work. One of my absolute favorite scenes is from the movie, Monty Python and the Holy Grail. The three-minute scene goes by two names: “The…
The worst U.S. environmental disaster in history and a leading automaker beset by recalls: Was 2010 a year that we’d all like to forget? As we launch into 2011, Process Excellence Network looks back at two of the top stories that shaped last year and the lessons learned for operational excellence…
Tracker Handbook by Javier Vera
The technology from which the laser tracker is drawn has a diversified beginning, from the laser instrumentation to the methods of capturing the beam. Unmistakably, it is the integration of all components, along with its portability, that makes the laser tracker an appealing measurement tool.
Many…
Umberto Tunesi
I am a chemical engineer by education and training. Therefore, some might expect me to work with numbers, but I don’t. Early in my career, after spending a few years in research and development (R&D) labs, I took a road that has led me to inspect and audit organizations for their continuous or…
I was a 30-year-old quality project manager on a continuous metal processing line. We coated metal for a broad range of consumer and industrial products. Just like many metal-processing facilities, particularly back then, we used a bunch of processes involving chemistry of varying evilness for a…
Michael Blair
Every year the government struggles to prepare a new military budget in the face of serious challenges with mandated reductions in our national defense. At an Air Force conference in Denver, Colorado, in November 2010, the deputy chief management officer for the Air Force spoke about the Air Force’…
Christopher Sirola
Many years ago, I was flipping through stations on the radio and came across a talk show. I don’t remember the topic of discussion, but something the host said stuck with me.
“Scientists,” the host blustered (and I paraphrase), “are 95-percent confident of these results! Wow!”
The sound you’re now…
Sharbari Banerjee
A material’s internal structure or microstructure is defined as one that is viewed with either a metallurgical microscope at magnifications in the range of 25X up to 1000X or a scanning electron microscope (SEM) at higher magnifications. Features observed in microstructures include phases and…
William A. Levinson
Six Sigma has been credited with six- or even seven-figure returns in single projects, but it has not kept the manufacturing jobs of its principal exponents—Motorola, General Electric, and Maytag—in the United States. Henry Ford, on the other hand, proved that lean manufacturing can make almost any…
Barbara A. Cleary
A young man in PQ Systems' hometown survived a dramatic auto accident last summer in which police-captured video footage of his spectacular, airborne vehicle was broadcast throughout the nation. That was just the beginning of his problems, for during his hospitalization, his medical records were…
