All Features

Mark Hembree
Many trade shows have disappeared or diminished in recent decades—but not the International Manufacturing Technology Show, a biannual event held every even-numbered year in Chicago, this year from Sept. 12–17. In its 33rd year, IMTS was of sufficient scope to take up nearly half of McCormick Place—…

Jon Speer
Medical device product development and risk management are often treated as entirely separate processes. Sure, there is usually acknowledgement and understanding that these two processes are related. But it is important to realize that product development and risk management share more than that.…

Tom Taormina
It’s a conundrum that faces everyone who operates a manufacturing or service business: Most are unaware of the dire consequences of a defect reaching a customer until a process server hands them a lawsuit. By then it’s too late. Regardless of the outcome, the people and businesses will be…

Pat Toth
In an earlier article in this series, “Cybersecurity and Industry 4.0: What You Need to Know,” we discussed the four aspects of Industry 4.0: cyber-physical systems (CPS)/cobots, internet of things (IoT), cloud manufacturing, and automation, as well as how they are interconnected. Strong…

Patrick Hardy
Responding to disasters is one of the most important activities that employees can be asked to grapple with. From natural disasters like hurricanes and earthquakes to technological situations such as power outages, chemical spills, and transportation accidents, as well as security emergencies like…

Morris Cohen
Billions in federal spending to boost production of computer chips is an important step toward making the U.S. more competitive in the global marketplace. But it doesn’t guarantee that a manufacturing boom will follow, says Wharton expert Michael Cohen.
“I think it will have an incremental effect…

Harry Hertz
In a recent blog of mine about CEO challenges and opportunities in 2022, the first opportunity listed was to determine how to make a difference.
As stated, employees, customers, and investors want to associate with organizations that serve a larger purpose (emphasis added) than may be expressed in…

Dirk Dusharme @ Quality Digest
Every company wants to succeed, but not all can say they meet the current requirements to do that. More than a focus on capital, business plans, or staff, a successful business in 2022 must operate digitally. Yet for the 45 percent of small and medium-sized businesses (SMBs) that still rely on…

David Isaacson
In 1982, when asked about the state of the company’s Xenix operating system, a Microsoft engineer reportedly called it “vaporware“ to indicate that the operating system had really not yet materialized. Unfortunately, the term stuck for this and many other premature software launches.
It’s not only…

Laurie Flynn
AStanford Medicine-led study has found that borrowing certain billing- and insurance-related procedures from other countries could lead to policies that drastically lower healthcare costs in the U.S.
The new study, published in the August edition of Health Affairs, compares costs of healthcare…

Nilanjana Dasgupta
Jen, a student I taught early in my career, stood head-and-shoulders above her peers academically. I learned she had started off as an engineering major but switched over to psychology. I was surprised and curious.
Was she struggling with difficult classes? No. In fact, Jen’s aptitude for math was…

Matthias Gouthier
The ISO Foresight Trend Report highlights global trends across multiple industries that will shape strategic decision making for a better future. Drawing upon these insights, ISO reflects on some of the potential areas for standardization work. In a series of feature articles, we unpack some of the…

Leon Chao
I am 100 percent a millennial (lol), which—according to the Merriam-Webster dictionary—means I’m a “person born in the 1980s or 1990s.” To me, being a millennial means belonging to a cultlike group within a large population of present-day wannabe-adults for whom seemingly arbitrary words like…

Angie Basiouny
When Wharton management professor Matthew Bidwell first came to the U.S. from England in the 1990s, he was struck by the dogged American work ethic.
“It was a culture that was much more organized around work than in the UK,” he recalls. “When I was growing up, there wasn’t quite the same heroism…

Claire Zulkey
A boss who overloads you with information may be frustrating, but one who leaves you in the dark may come off as uncaring.
That’s the key finding from a new study that examines how employees perceive managers who assume that less is more when it comes to communicating at work.
After reviewing…

Ho-Yin Mak, Christopher Tang, Tinglong Dai
Two recent electrifying moves have the potential to ignite electric vehicle demand in the United States. First, Congress passed the Inflation Reduction Act, expanding federal tax rebates for EV purchases. Then California approved rules to ban the sale of new gasoline-powered cars by 2035.
The…

Donald J. Wheeler
Last month we found that capability and performance indexes have no inherent preference for one probability model over another. However, whenever we seek to convert these indexes into fractions of nonconforming product, we have to make use of some probability model. Here, we’ll look at the role…

John Logan
Labor Day 2022 came smack-bang in the middle of what is increasingly looking like a pivotal year in the history of American unions.
The summer saw a steady stream of workforce mobilizations. Employees at Trader Joe’s locations in Massachusetts and Minneapolis both voted to unionize. Meanwhile,…

Libby Sander
Telstra and Westpac are the latest companies to encourage staff to work from home, just a few months after some of them returned to the office. However, working from home for extended periods can leave employees feeling socially and professionally isolated. When people work from home, they have…

Vanessa Bates Ramirez
Most people older than 30 probably remember doing research with good old-fashioned encyclopedias. You’d pull a heavy volume from the shelf, check the index for your topic of interest, then flip to the appropriate page and start reading. It wasn’t as easy as typing a few words into the Google search…

Jennifer Lauren Lee
As mechanical objects, gears have been around for so long that people generally take them for granted. But gears are sophisticated parts that play a vital role in cars, airplanes, construction and mining equipment, food processing, clock making, and more. Companies are still trying to make them…

Matt Fieldman
You’ve heard the questions from your manufacturing colleagues: “Where are all the good people these days?” “Why don’t people want to work anymore?” and, “Why can’t people show up on time and ready to work?”
During a recent seminar at the City Club of Cleveland, I learned that there are eight…

Lisa Wong Macabasco
The underrepresentation of women at the top of corporate America is a persistent and exasperating problem. Women currently hold 32 CEO positions in S&P 500 companies—slightly more than 6 percent of the total.
“We have all this knowledge on stereotypes and the biases and challenges people face…

Bendta Schroeder
The first step in choosing the appropriate treatment for a cancer patient is to identify their specific type of cancer, including determining the primary site: the organ or part of the body where the cancer begins.
In rare cases, the cancer’s origin can’t be determined, even with extensive testing…

Lite Nartey
George Bernard Shaw famously quipped that “the single biggest problem in communications is the illusion that it has taken place.” This is often the case when it comes to interactions between firms and stakeholders. Organizations need to improve communication with key actors to foster trust, enhance…