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NIST
While I was reminiscing about National Take Your Dog to Work Day, a light-hearted conversation with colleagues led me to ponder how our furry friends might actually inspire people to reach new heights of excellence. But what business insights can we possibly gain from creatures who spend at least…

Scott Ginsberg
We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re sharing an article, photo, or video that you’re proud of. The next moment, dozens or even hundreds of comments snowball into a…

Tom Spendlove
Simulation is a necessity for automotive companies in the 21st century, and there’s pressure to use more of it for many reasons: 1) Electrification produces more heat sources that need CFD and thermal analysis to design dissipation strategies; 2) industrywide moves toward minimal or “zero”…

Javeria Salman
The Boys & Girls Clubs of America are better known for homework help and volunteering opportunities than for cutting-edge career development. But ask the kids in some of the Boys & Girls Clubs across states such as Indiana, Montana, and Washington, and they might say they’re surrounded by…

Andrey Solin
The other day I watched House of Gucci—a biographical movie directed by Ridley Scott about the Tuscan dynasty representing the famous luxury fashion house. The story is based on a nonfiction book written by Sara Gay Forden, The House of Gucci: A Sensational Story of Murder, Madness, Glamour, and…

Angie Basiouny
In the hustle of a busy hospital emergency department, teams of doctors and nurses react quickly to determine whether a patient needs to be admitted, referred, or released. Providing such complex care requires a high degree of skill and seamless teamwork, the kind that usually comes from years of…

Vahed Qazvinian
Yearly, employers typically spend $3,000 to $15,000 on employee satisfaction surveys, hoping to detect if an employee has plans to leave the company. Despite that, research has shown that only 33 percent of employees in the U.S. are engaged at work, while 45 percent consider their work an emotional…

Joshua Sadlock
Yup, that’s me in the photo. You’re probably wondering how I ended up hanging under a bridge over the Mississippi River. I’m a certified bridge safety inspector.
If you have questions after seeing people hanging under a bridge, in a basket suspended from the long arm of a truck, or have seen…

Dirk Dusharme @ Quality Digest
Updated 12/12/22
At a meeting of EU health ministers in Brussels on Dec. 9, 2022, the Employment, Social Policy, Health and Consumer Affairs (EPSCO) Council announced it will be proposing an extension to the transition date for Regulation (EU) 2017/745 (MDR) and Regulation (EU) 2017/746 (IVDR). On…

Megan Wallin-Kerth
Founded in 2012, GoFormz is a uniquely flexible documentation platform for professionals in all industries—and a long-awaited solution for those chasing lean efficiency without sacrificing quality.
What does that mean? Well, unlike using a fillable PDF or Adobe document, GoFormz is an online…

Stephanie Ojeda
Corrective and preventive action (CAPA) is a core function in any quality management system (QMS), and a critical piece in the plan-do-check-act process approach. Like any quality process, tracking CAPA key performance indicators (KPIs) is crucial to continuous improvement.
It’s also a focus of…

Rob Press
Without the perfect balance of efficient workers, adequate resources, and satisfied customers, manufacturing businesses risk sending their operations into a tailspin.
Workforce optimization (WFO) streamlines manufacturing workflow by cutting costs and increasing productivity—allowing you to…

Rashan Dixon
The ability of flawed and inherently limited humans to lead others like them toward a common goal takes a special skill set. Even if a leader has the talents required to lead a business, that doesn’t mean they’ll immediately see positive results. Good leaders know that they need to find ways to…

Bryan Christiansen
Every day, manufacturers rely on a large number of tools, machinery, and infrastructure to produce their goods. And while all of those assets help you generate profit, they are a significant expenditure—both in terms of the purchase cost and ongoing maintenance costs.
When deciding which…

Gleb Tsipursky
After firing half its workforce, Twitter is already asking many to come back. Indeed, research from McKinsey finds that even as recession fears grow, 40 percent of workers plan to quit their jobs. And a survey from Greenhouse, a New York-based hiring software provider, finds that 57 percent of 1,…

Doug Folsom
Unpatched vulnerabilities remain a target of cyberattacks, and an ever-present risk for healthcare organizations. Medical devices pose an additional burden because patches are frequently unavailable for medical devices. So, dealing with the potential threat isn’t usually straightforward. The stakes…

Donald J. Wheeler
There are four major questions in statistics. These can be listed under the headings of description, probability, inference, and homogeneity. An appreciation of the relationships between these four areas is essential for successful data analysis. This column outlines these relationships and…

Lee Seok Hwai
Think innovation, and what comes to mind? For many, it invariably evokes big names like Apple and Tesla, their epoch-defining products ranging from the smartphone to electric vehicles, and genius leaders like Elon Musk and Steve Jobs. But is innovation only for the select few?
Not at all,…

Harry Hertz
The saying is nothing new: The customer is always right. Customers come first. We’ve heard these adages for a long time. And we’ve questioned them for almost as long. Those of you who know me know that I’ve certainly been doing that for a long time!
Two recent experiences brought this topic back…

Hanen Khemakhem, Mahbub Zaman, Nadia Smaili, Richard Fontaine
Whistleblowing is a cornerstone of corporate governance. It allows employees to anonymously disclose questionable financial matters about their companies to help prevent fraud, which is a pressing issue in Canada. It’s also incredibly effective, with 42 percent of occupational fraud being reported…

Gleb Tsipursky
Why do companies bury their heads in the sand instead of facing dangerous facts, whether about quality problems or other issues? It happens more often than you might think—most recently with Adidas. It usually boils down to companies falling for three cognitive biases.
“Adidas does not tolerate…

Bryan Christiansen
An important part of production is to carefully monitor and control temperature, speed, volume, weight, or mass. To ensure these measurements are always accurate, manufacturers need to calibrate their equipment and instruments regularly.
Devising a proper equipment calibration schedule can be a…

David L. Chandler
Terahertz radiation, with wavelengths that lie between those of microwaves and visible light, can penetrate many nonmetallic materials and detect signatures of certain molecules.
These handy qualities could lend themselves to a wide array of applications, including airport security scanning,…

Del Williams
With the threat of contamination from harmful pathogens such as salmonella, listeria, and e. coli a continual concern, food processors are seeking to protect not only the public but also their companies’ bottom lines from the massive costs, reputational damage, and greater regulatory scrutiny…

Anton Ovchinnikov
In the age of mass production, the demand for customization is increasing. Customers prefer products catered to their individual needs and preferences over standard items—albeit at a cost.
Fortunately, recent advances in information technology, logistics, and advanced manufacturing processes such…