All Features

Julie Davis
If you feel like there are fewer workers to be found these days, rest assured—you are correct. A decrease in the rate of births, declining since the 1970s, coupled with decreasing labor market participation, more job openings, a shortfall of immigrants, and a surge of retirements, is creating a…

Mike Figliuolo
You put a lot of time and energy into leading slackers, but you don’t get anything back in terms of results. Your job as a leader is to figure out what will motivate them to perform.
Slackers are in the lower left corner of the leadership matrix. They have the talent to get work done, but they…

Matt Fieldman
As 2022 came to a close, I was as amazed as I am every year by all the “___ of the Year” lists. It seems like every media outlet creates its own list of the year’s 10 best books, and then there’s the Sherwin-Williams Color of the Year, the Merriam-Webster Word of the Year, and so on.
This got me…

Harry Hertz
It all started with my bathroom sink. I noticed that it was draining slowly, and that I could pull out the pop-up stopper. It was no longer attached to the lever that raised and lowered it. A look into the cabinet below the sink revealed that the ball socket and lever had become loose, freeing the…

Anil More
It’s been decades since air gauging came into existence, and many changes and refinements have been made over the years. It has proved itself as a reliable and accurate method of gauging parts, particularly in cases of close tolerances and fine finishes. Its high accuracy, simplicity, and…

Jon Munnery
When choosing to spend money, customers will likely investigate the brand behind the name to get an idea of whom they’re building ties with as well as an impression of service quality. Customer reviews must point to a genuine interaction with the company to be valuable and influence purchasing…

Megan Wallin-Kerth
It’s old news, but since 2019 the U.S. now has three times its former number of remote workers. Furthermore, an astounding 97.6 percent of employees want that option to remain at least partially on the table for the remainder of their careers.
But how compatible is this with the American work…

Rick Gould
The World Economic Forum’s annual meeting last month saw the launch of new guidance to support the logistics industry on its journey to net-zero emissions. Davos attendees got a first glimpse into how companies can better understand and track their logistics emissions. Released by the Smart Freight…

Dirk Dusharme @ Quality Digest
One of the biggest problems when reading about any kind of innovation in the press is the prevalent assumption that everyone understands the topic and how it works. Whether it’s cloud computing, edge computing, cold fusion, controlled fusion, or recently, artificial intelligence (AI), experts and…

Alonso Diaz, Maria DiBari
A company’s quality management system should have a formal, effective, and efficient corrective action and preventive action (CAPA) program so management can stay informed and correct existing business problems. The data output and corrective actions from a CAPA program can help prevent recurring…

Liza Dzhezhora
Having appeared in the early 2000s, connected health technologies have gradually become a game changer in the healthcare industry. Healthcare providers that have embraced smart medical IoT solutions reduce costs, improve patient experience, and ensure preventive care.
The trend is not fading away…

Jennifer Lauren Lee
In a brightly lit subterranean lab at the National Institute of Standards and Technology (NIST) sits a room-sized electromechanical machine called the NIST-4 Kibble balance.
The instrument can already measure the mass of objects of roughly 1 kilogram, about as heavy as a quart of milk, as…

Gleb Tsipursky
Disney’s CEO Bob Iger demanded on Jan. 9, 2023, that all employees return to the office for at least four days a week because “in a creative business like ours, nothing can replace the ability to connect, observe, and create with peers that comes from being physically together.” That’s similar to…

Rupa Mahanti
Data are an organization’s most valuable asset. However, too much data are inaccurate, incomplete, irrelevant, obsolete, not well defined, or otherwise not fit for use. Bad quality data can lead to operational inefficiencies, poor decision making, non-compliance issues, and lost revenue.
According…

Gorur N. Sridhar
Obsessive-compulsive disorder (OCD) is an anxiety condition characterized by intrusive thoughts that produce uneasiness, apprehension, fear, or worry (collectively termed obsessions), along with repetitive behaviors (or compulsions) aimed at reducing the associated anxiety.
For team members in…

Jake Mazulewicz
Do you lead your team to learn primarily from successes, or from failures? Many leaders argue that their teams are just too busy to spend time discussing why a successful project went well. They just wrap up fast, then dive into the next project. So, the unspoken insights and unwritten lessons…

Association of Equipment Manufacturers
With 2022 firmly in the rearview mirror and the new year now underway, it’s clear many of the opportunities and challenges affecting equipment manufacturers today will remain as relevant as ever in the weeks and months ahead. And while it’s a fool’s errand to try to predict exactly how 2023 will…

Donald J. Wheeler
The shape parameters for a probability model are called skewness and kurtosis. While skewness at least sounds like something we might understand, kurtosis simply sounds like jargon. Here we’ll use some examples to visualize just what happens to a probability model as kurtosis increases. Then we’ll…

Zeeshan Hussain
Every engineer dreams of having a virtual personal assistant like Jarvis, the disembodied voice that carries out Iron Man’s orders. Smart assistants like Apple’s Siri and Amazon’s Alexa are a step in the right direction, but they can’t help an engineer design a new car. Or can they? Recent progress…

Lisa Apolinski
A not-so-surprising fact, according to HubSpot: 65 percent of consumers state that the experience they encounter on a website is a “very important” factor in recommending a brand. If that statistic’s not enough, HubSpot also reported that 75 percent of consumers expect new technologies to be used…

Adam Zewe
When deep-learning models are deployed in the real world—perhaps to detect financial fraud from credit card activity or identify cancer in medical images—they are often able to outperform humans.
But what exactly are these deep-learning models learning? Does a model trained to spot skin cancer in…

Megan Wallin-Kerth
Quality and IT are usually kept separate in the corporate world—or considered two different beasts. But in his interview with Shelly LaPointe, senior manager of IT, Quality, Regulatory and Clinical Affairs, at Thermo Fisher Scientific, Quality Digest CEO, Jeff Dewar, discovers a different…

Tony Schmitz
The U.S. Navy is beginning to build 12 top-of-the-line nuclear submarines, with the first one scheduled to be completed by 2027. But it is missing a critical ingredient: many of an estimated 50,000 skilled workers needed to get the job done. It also lacks a reliable supply chain and the…

Shabnam Azimi
Consumers who have a personality that scores high in terms of openness—such as being open to new adventures and intellectually curious—have better success at spotting fake reviews than other personality types, according to our recently published research. Extroverted people, on the other hand, tend…

Sarah Burlingame
There is more to lean manufacturing than improving a few processes. Sustainable lean success requires a companywide culture of continuous daily improvement. Companies that develop their people to think scientifically, using facts and data to drive their decisions, are often the ones that most…