All Features

David Isaacson
It’s not news that data have become the lifeblood to successful businesses. Their accumulation within and outside of companies has been growing at unprecedented rates. According to IDC, they will continue to double from 2022 to 2026.
Yet a challenge that has plagued many manufacturers is how to…

Del Williams
For owners and operators in the agricultural and food-processing industries, Jan. 1, 2022, was the deadline for completing a dust hazard analysis (DHA) for existing facilities in accordance with Chapter 7 of the National Fire Protection Association’s Standard 61 (2020) for the Prevention of Fires…

Gleb Tsipursky
The term “quiet quitting” emerged in March 2022, and refers to doing the bare minimal tasks of your job description well enough that you don’t get fired. The concept quickly went viral on TikTok.
Yet it only started to gain traction as an issue of concern among business leaders when government…

Tess Malone
Imagine messaging an artificial intelligence (AI) chatbot about a missing package and getting the response that it would be “delighted” to help. Once the bot creates the new order, it says it’s “happy” to resolve the issue. Afterward, you receive a survey about your interaction. But would you be…

Zeyi Yang
The year ahead is already shaping up to be a hard one for semiconductor businesses. Famously defined by cycles of soaring and dwindling demand, the chip industry was expected to see declining growth in 2022 as the demand for consumer electronics plateaus.
But concerns over the economic cycle—and…

Mark Hembree
When I started working from home in 1998, it wasn’t by choice. I was writing for a major record label that decided—in so many words—that I was like a painting that didn’t go with the furniture. (Fine. Know what you get when you play New Age music backward? New Age music.)
My panic-stricken…

Edd Gent
Ever since deep learning burst into the mainstream in 2012, the hype around AI research has often outpaced its reality. However, during the past year, a series of breakthroughs and major milestones suggest the technology may finally be living up to its promise.
Despite the obvious potential of…

Alan Metzel
Almost seven years ago, Quality Digest presented a short article by Matthew Barsalou titled “A Worksheet for Ishikawa Diagrams.” At the time, I commented concerning enhancements that provide greater granularity. Indicating that he would probably have little time to devote to such a project,…

Matt Fieldman
I’m sure you’ve heard the buzz around the German apprenticeship system—but does it really live up to the hype?
That’s what a recent mission of 16 workforce professionals from around the United States set out to learn. Supported by the Transatlantic Program of the Federal Republic of Germany,…

Keith Tully
The coronavirus pandemic made way for trailblazers of flexible work as employers embraced working from home around the globe to combat the spread of the virus. This redefined expectations and shaped the way nonproduction staff operated professionally during and after the pandemic.
As Covid-19…

Katherine J. Igoe
Work changed drastically during the Covid-19 pandemic. While the sudden switch to remote operations was incredibly overwhelming, for many workers it was also a time of intense productivity. Many nonessential tasks fell away as organizations concentrated on their most mission-critical work.
Nelson…

Belinda Jones
The worldwide pandemic presented unique challenges for every manufacturer in the United States. Hexagon’s Manufacturing Intelligence division was no exception. While its factory operations team has always pursued continuous improvement, the disruptions and slowdown related to the pandemic offered a…

Scott Trevino
Nearly a quarter of surveyed healthcare cyberattack victims experienced increased mortality rates following a data breach, and more than half reported poorer patient outcomes due to longer hospital stays and delayed procedures. Healthcare has faced the highest average data breach cost—more than $10…

NIST
As 2022 draws to a close, we ask NIST’s senior researchers to look ahead to the new year and beyond. They research topics that affect all of us, from indoor air quality to cybersecurity. So we ask our fellows, “How will the technology you are working on today affect society in the years to come?”…

Costas Xyloyiannis
During the early 2000s, I was a recent software engineering graduate. Along with a friend and fellow graduate, I landed some project work with a major pharmaceutical company. The CEO, who had just signed up to the U.N. Global Compact, needed to know how sustainable the company’s supply chain was.…

Amy Brown
Listening to customers is critical for healthcare organizations to ensure they’re delivering high-quality care to their patients. Sure, the traditional methodology of doing so via surveys can increase customer retention and profitability. But much like evolving from analog to digital, there’s a…

Gleb Tsipursky
One of the key stakeholders in stakeholder capitalism is the employee. You could argue that the employee is the key stakeholder, because without employees you’d have no stakeholders at all. This is why employers need to stay aware of today’s health environment and its effect on their employees.…

Matthew Barsalou
A root case analysis is performed to identify “what, how, and why something happened, thus preventing reoccurrence” (“Root Cause Analysis for Beginners.” Rooney, J. J. and Vanden Heuvel, L. N. Quality Progress 37, 2004, p. 45). This can be difficult when the problem being investigated is both…

Marni Baker-Stein, Bridgett Paradise, Rodney Petersen
There’s a growing movement to increase competency and skills-based education and hiring practices in both the public and private sectors.
For example, the Executive Order on Modernizing and Reforming the Assessment and Hiring of Federal Job Candidates calls on the federal government to “ensure…

Bryan Christiansen
The U.S. utility industry, a cornerstone of modern infrastructure, is undergoing a significant transformation. Recent trends, primarily the shift toward renewable energy, are reflected in the sector’s changing statistics.
Strategic asset management in the utility sector is essential for…

Michael Muillenburg
Consider these two pieces of recent industry data: (1) 75 percent of the workforce will be millennials by 2025. Thousands of experienced workers are retiring daily. The Silver Tsunami is real, and it’s rising fast. This unprecedented talent loss is draining industry of its ability to train and…

Rachel Gordon
The manufacturing industry (largely) welcomed artificial intelligence with open arms. Less of the dull, dirty, and dangerous? Say no more. Planning for mechanical assemblies still requires more than scratching out some sketches, of course—it’s a complex conundrum that means dealing with arbitrary…

Megan Wallin-Kerth
It’s an adage heard time and time again: You can’t teach an old dog new tricks. Conversely, is it possible that you can’t train a new dog without using some new, exciting tricks? With technology changing at rapid rates, the newer generation is accustomed to different training styles and methods. In…

Sue Via
Research shows that during times of economic uncertainty, companies that find a balance between reducing the resources they need to survive and investing in key areas for growth will fare better through a recession and beyond. It’s a nuanced approach that involves playing offense and defense at the…

Matthew Greenwood
Getting the most out of your older capital equipment is a priority for any manufacturer. Luckily, the technology needed to bring legacy equipment into the internet of things (IoT) is readily available.
Let’s take a look at some specific products and technologies businesses can use to bring legacy…