All Features

Sankesh Abbhi
Life science organizations play a vital role in healthcare’s technology revolution, with a key focus on identifying the right opportunities to scale digital transformation. Currently, life sciences leaders are leaning into areas such as automation, which was discussed at length at ArisGlobal’s…

Chris Hubble
There’s a misconception that the most successful business leaders are born with their leadership credentials imprinted in their DNA. Surely because they’re more successful than their peers, it stands to reason they’re extremely sharp or even smarter than their non-CEO cohorts. But in truth, what…

Prashant Kapadia
In four years, more than 30 percent of businesses and organizations will include edge computing in their cloud deployments to address bandwidth bottlenecks, reduce latency, and process data for decision support in real time. Edge computing accomplishes this by bringing the businesses’ computational…

Keith Groves
The lean manufacturing movement evolved from a desire to reduce waste and inefficiencies and improve productivity on the shop floor. Many manufacturers have also benefited from the resulting continuous improvement mindset as engaged employees became empowered to change things for the better.…

Pennsylvania Manufacturing Extension Partnership
Founded in Carbondale, Pennsylvania, in 1876, Hendrick Manufacturing provides custom metal solutions to a wide range of industries. As a family-owned and operated business, Hendrick has come a long way from its origin as the first commercial manufacturer of perforated metal screens.
During the…

Anthony Murphy
Kendrick Plastics is an IATF/TS 16949-certified, tier one and tier two supplier of interior decorative trim components and assemblies to the automotive industry. Located in Grand Rapids, Michigan, its 300,000 sq ft engineering and manufacturing facility has more than 50 presses serving fully…

The Un-Comfort Zone With Robert Wilson
When I was a kid, I was enamored of cigarette-smoking movie stars. When I was a teenager, some of my friends began to smoke; I wanted to smoke too, but my parents forbade it. I was also intimidated by the ubiquitous anti-smoking commercials I saw on television warning me that smoking causes cancer…

Jamie Flinchbaugh
Editor’s note: This is an excerpt from the new book People Solve Problems: The Power of Every Person, Every Day, Every Problem (Old Dutch Group, 2021) by Jamie Flinchbaugh.
For anyone reading this who is familiar with my teaching, this will come as no surprise: Problem-solving tools are not the key…

Phanish Puranam, Marlo Raveendran
As far as workplace trends go, several topics have dominated popular attention and discussion, from workspace design, digitalization, and Agile methodology to the pandemic favorite of remote working. But there’s another important aspect of work that is being pushed increasingly to the forefront of…

Sébastien Breteau
Although previous industrial revolutions were driven by steam machines and the dawn of electricity, the unfolding fourth industrial revolution is being powered by digital technologies, such as cloud computing, machine learning, and the internet of things. Accompanying the fourth industrial…

Jonathan Gilpin
The Chartered Institute of Procurement & Supply, a United Kingdom-based global professional body working for the purchasing and supply professions, suggests that every supply chain should enhance its diversity because this “can not only bring new ideas and solutions to an organization, but also…

Gregg Profozich
Delivering high-quality products and experiences for your customers is usually the top priority for manufacturers. But how can you improve your operations to deliver better results while reducing costs along the way? Keep reading to explore how leveraging cost of quality (CoQ) at your manufacturing…

Roderick Swaab, Robert Lount, Seunghoo Chung, Jeanne Brett
The higher the stakes, the more likely a negotiation is conducted by two teams rather than two individuals. Just think about corporate mergers and acquisitions, lawmaking in government, or international trade agreements. All these types of negotiations require varied expertise with multiple people…

Matt Fieldman
Up and down busy streets nationwide, the same six-word banners stand outside in front of hundreds of businesses. Affixed to poles on front lawns or hanging above entrance doors, these inescapable banners, while the numbers may vary, almost always have the same wording: “Now Hiring! $18/hour, plus…

Sara Adams
Corrective and preventive action (CAPA) is often a thorn in the side of medical device manufacturers. Problems with CAPA top the list of reasons for 483s and warning letters from the FDA year after year, and many companies struggle to identify when they should even initiate a CAPA.
When companies…

Harry Hertz
Hybrid workspace, societal well-being, and productivity: On the surface, these three concepts aren’t obviously related. But permit me to explore each of them in the context of our current environment, and then conclude with a proposal for organizations to consider that could improve organizational…

Gleb Tsipursky
‘I don’t see how we can replace the serendipitous idea generation of hallway conversations,” said Saul, the director of quality management for a 1,500-employee enterprise software company, during a planning meeting about the company’s post-vaccine return to the office. “If we don’t return to the…

Barnaby Lewis
Harran blinks in the sunlight, adjusting his eyes. He’s an inquisitive child, enthusiastic for all things new, yet still he struggles to understand what he’s looking at. A man is pressing marks—triangles or wedges—into a piece of clay, explaining that in this way he can speak to people, even when…

David Dewhirst
Digital transformation initiatives that aim at getting manufacturers to Industry 4.0 have been around a while and will assuredly continue to be with us for quite a while longer. But what can often get lost by manufacturers in the push to digital transformation are the reasons why one would want to…

Mikhael Khaimov
Today thousands of technologies and solutions help businesses improve efficiency, create better products, evolve faster, and so on. A digital twin is a technology that deserves a closer look, especially if your goal is to improve business performance and reduce costs.
What’s a digital twin, and…

Knowledge at Wharton
Most managers dread giving feedback. Offering a blend of praise and criticism is supposed to help your team members do more of what they’re good at and improve in areas where they’ve missed the mark. But research shows it rarely works that way. In her book How to Change (Ebury Digital, 2021),…

Adriana Lynch
If there’s anything the last decade has taught us—and the Covid-19 pandemic has punctuated in grand fashion—it’s that businesses must get digital or they may become invisible. Branding, formerly an exercise that involved plastic signs, billboards, and newspaper print ads, has now firmly taken up…

Grant Ramaley
The IAF Medical Device Working Group has updated one of the most important documents that supports the medical device quality system ISO 13485. IAF MD9:2022—“Application of ISO/IEC 17021-1 in the field of medical device quality management systems (ISO 13485)” provides the mandatory requirements for…

Rodney Rohde
Medical laboratory professionals form the backbone of healthcare and the public health system. They conduct some 13 billion laboratory medicine tests annually in the United States. As of February 2022, these individuals had also performed more than 900 million Covid-19 tests and counting during the…

Ryan E. Day
ISO 9001:2015, Clause 6.1 introduces the term “actions to address risks and opportunities,” as a replacement for the standard’s previous term, “preventive actions.” The juxtaposition of “risks” and “opportunities” seems to imply a relational nature between the two concepts. But is it still…