All Features
Donald J. Wheeler
First, let it be known that all charts for count-based data are charts for individual values. Regardless of whether we are working with a count or a rate, we obtain one value per time period and want to plot a point every time we get a value. This need to plot the current data is why the specialty…
Art Petty
Imagine you have the opportunity to serve as the proverbial fly on the wall for various organizations across different sectors to observe the process of strategy creation.
When asked to share what you observed, I'm confident you will highlight a confusing morass of discussions, political debates,…
Gleb Tsipursky
Surveys show that anywhere from two-thirds to three-quarters of all employers intend to have a hybrid workforce after the pandemic as part of their return to office plan. Employees would come in one to three days weekly to work on collaborative tasks with their teams. The rest of the time, they…
Knowledge at Wharton
After more than a year of being pummeled by pandemic-related supply chain shortages, computer maker HP had some good news to report during its third-quarter earnings call last month. Revenue is up 7 percent over the prior-year period, even though it fell short of projections.
The problem isn’t…
William A. Levinson
This article contends that we should replace “quality” with “value” to address an enormous array of previously unaddressed risks and opportunities. Poor quality is only one of the Toyota Production System’s seven wastes, and it is rarely the most costly one because it is also the only waste to draw…
Jim Benson
Stress is a natural physical and mental reaction to life experiences. In fact, for short periods of time, it is actually valuable to us. The hormones our brains release during stressful moments were designed to protect us by preparing us to react quickly in dangerous situations.
Unfortunately,…
Bruce Hamilton
Just a little over a year ago we lost Hajime Oba, one of the great pioneers of Toyota Production System (TPS) learning in the United States. In 1992, he was the founding manager of the Toyota Production System Support Center (TSSC), a nonprofit affiliate of Toyota Motors of North America (TMNA),…
Jason V. Barger
Did you know that 7.6 million people quit their jobs during the months of April and May of 2021? Reports of loneliness at work are as high as ever. Divorce rates are up 34 percent from last year. To say people have been a little stressed would be an understatement.
Let’s dig a little deeper into…
Chip Bell
Necessity is the mother of invention. And few things are more necessary to the success of an organization than customers. Leave that thought on the page, and we will return to it shortly.
Napoleon knew that a military force’s success directly correlated to the food it was provided. He offered a…
Dirk Dusharme @ Quality Digest
Like it or not, work-from-home (WFH) is here to stay. This is not just a perk that employers might offer, but a requirement on which many employees, current and future, are demanding. According to several surveys, between 30 and 50 percent of employees surveyed said they would leave their jobs if…
John Hayes
Read any article on automated warehouse vehicles, and it’s pretty easy to see there is a lot of hype. Although automation in automated guided vehicles (AGVs) and autonomous mobile robots (AMRs)—my specialty—have come a long way, they are not replacing all warehouse workers.
In an interview with…
Sara Adams
At Greenlight Guru, we collectively have hundreds of years of experience in medical device quality management. We’ve all seen some great successes during our time in the industry—high-quality medical devices that improved the quality of life for countless people around the world. But we’ve also…
Stavros Karamperidis
Ningbo-Zhousan may not exactly be a household name, but find something in your house made in China, and it’s quite likely it was delivered from there. Ningbo-Zhousan, which overlooks the East China Sea some 200 km south of Shanghai, is China’s second-busiest port, handling the equivalent of some 29…
Torsten Schimanski
The manufacturing skills gap has been a topic of discussion for several years. According to a 2021 Deloitte study, it is estimated that by 2030, there will be 2.1 million manufacturing jobs that will need to be filled. Finding employees who are trained, skilled workers is becoming more critical in…
Eliot Dratch
The International Organization for Standardization (ISO) is an independent, nongovernmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. As technology continues to rapidly develop, new standards are drafted and…
Andrew Maynard
Elon Musk announced a humanoid robot designed to help with those repetitive, boring tasks people hate doing. Musk suggested it could run to the grocery store for you, but presumably it would handle any number of tasks involving manual labor.
Predictably, social media immediately filled with…
Jay Arthur—The KnowWare Man
There are many control chart rules to detect special causes (i.e., out-of-control conditions). Although most of these rules are clear, the one that seems to befuddle most people is the rule about trends. Is it six points (including the first point), six points (excluding the first point), or seven…
Lauren Dunford
Manufacturing is stepping up investment as the U.S. economy recovers from the challenges of 2020. Nearly 40 percent of manufacturers have increased CapEx spending, with less than 7 percent planning to spend less, the National Association of Manufacturers reports.
With that investment, factories…
Christopher Allan Smith
This final article in the series is about dealing with the aftermath of catastrophe. When it was originally written, not so long ago, it was a look back to the Camp Fire of 2018, and what those of us who survived learned that could help those in the future deal with their own disasters.
But the…
Matt Mong
During a recent interview with Dirk Dusharme, host of Quality Digest’s QDL, we discussed project-based manufacturing, the umbrella term that covers the types of manufacturing done on a project-driven schedule. Some refer to this as “engineer to order” (ETO), a niche in engineering-focused…
Christa Martin
Unless you are a supervillain, or hiding from the authorities, a cloak of invisibility is not necessarily a good thing. When you’re in business, and you are looking to use your digital presence to drive customers and revenue, invisibility, most definitely, is not a good thing. But if you can’t…
Dirk Dusharme @ Quality Digest
In any lab setting, bench space is limited. Between samples, notebooks, laptops, and other various supplies, it can be hard to find a place to put your test or measurement equipment.
If you use microscopes in your daily inspection work, the need to use two systems to look at one sample compounds…
Taran March @ Quality Digest
You may work in a state-of-the-art lab, but do your ergonomic practices still linger in the 19th century? If you spend more than five hours a day at a microscope, leave work with blurred vision and a persistent downward tilt to your neck, then the answer is, sadly, yes. In that case it’s time you…
Ryan E. Day
Manufacturing is a very competitive business where high-quality products are expected. And some clients require extremely tight surface measurement tolerances, so being competitive means investing in tools that can satisfy customer requirements.
The confocal advantage
Submicron 3D observation and…
Taran March @ Quality Digest
In regulated industries, every step of the production process must be verified to some sort of guidance or standard. What this comes down to, practically speaking, is an enormous amount of time and effort spent on actions outside the sphere of production. Every day of production seems to create a…