All Features
Gleb Tsipursky
Quality professionals are often told that “failing to plan is planning to fail.” You might be surprised to learn that this phrase is a misleading myth at best and actively dangerous at worst. Making plans is important, but our gut reaction is to plan for the best-case outcomes, ignoring the high…
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to manage people in a modern workplace and embrace new…
Nate Burke
It has been more than a year since retailers were forced to temporarily shut their doors or put in place restrictions to limit the in-store experience. Now, as we return to some semblance of normality, it’s essential that trust and brand value are retained for those operating a digital-only…
Isaac Maw
In 2017, in response to a Boston Dynamics video, billionaire Elon Musk infamously tweeted, “This is nothing. In a few years, that bot will move so fast you’ll need a strobe light to see it. Sweet dreams....”
Whether or not Musk’s ominous prediction comes true for Atlas (the robot in the video), he…
NIST
Aresearch team has found that a method commonly used to skirt one of metal 3D printing’s biggest problems may be far from a silver bullet.
For manufacturers, 3D printing, or additive manufacturing, provides a means of building complex-shaped parts that are more durable, lighter and more…
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts reading newspapers, drinking tea, and gossiping as work. “I wondered whether anyone could replace him…
Adam J. Fleisher
In an essay titled “The end of artefacts,” Nobel laureate and National Institute of Standards and Technology (NIST) fellow William D. Phillips details how scientists came to realize the original vision of the metric system, or the International System of Units (SI)—a system of units “for all times…
Ryan E. Day
Automation in the fresh produce sector is standard fare these days. What may not be so standard are the containers that get the produce from farm to market. The quality of produce containers has a direct impact on the quality of the produce—and maximizing profit margins for produce distributors and…
Ryan McKenna
To date, this series focused on relatively simple data analyses, such as learning one summary statistic about our data at a time. In reality, we’re often interested in a slightly more sophisticated analysis, so we can learn multiple trends and takeaways at once and paint a richer picture of our…
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.
The friend went on for several minutes explaining that organizational health was all about six…
Chip Bell
We live in an era of statue removal. Meanwhile the largest mountain carving in the world is under construction in the Black Hills of South Dakota just 17 miles from Mount Rushmore. The final carving will be 640 feet long and more than 50 stories high. The subject of that carving? Crazy Horse.…
Christopher Allan Smith
This series is about planning for the worst that can face us.
It’s jumping-off point is the National Institute of Standards and Technology publication, “A Case Study of the Camp Fire—Fire Progression Timeline,” an epic and thorough study about the wildfire that changed the lives of my family,…
Gleb Tsipursky
When the Covid pandemic swept through the country last year, companies rapidly transitioned employees to working from home (WFH). However, this shift led to growing challenges of WFH burnout and Zoom fatigue.
Unfortunately, organizations treat these issues as day-to-day challenges, instead of…
Jason Spera
In a customer-centered world, meeting customers’ needs is more demanding and business-critical than ever. Simultaneously, manufacturers struggle to reduce operating costs as margins compress and the competitive landscape intensifies. This dichotomy and a pressure to “choose” between reducing costs…
Jim Benson
No matter who you are or what you do, you create systems and live in the systems of others every day. But for some reason, we’re never actually taught lean systems thinking. We think it is natural, that we just sort of “get it.”
On a personal level, we are most often governed by cognitive biases…
Jon Speer
Demonstrating identification and traceability in all quality system processes is a must for medical device companies to comply with FDA regulations. To satisfy this compliance need, companies will need to connect related processes within their quality system to close the loop between related pre-…
Donald J. Wheeler
For more than 40 years it has been common to use the precision to tolerance ratio (P/T ratio) to compare the standard deviation of measurement error with the specified tolerance for a particular product. The purpose of this comparison being an assessment of the utility of the measurement process.…
Caroline Zimmerman
With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and their career. However, doing so carries a heavy intimidation factor for most leaders, and this is…
Wade Schroeder
Medical-device usability testing and validation are critical tasks leading up to a medical device’s debut on the market. “Usability” looks at how the user interacts with your device and forms a key component of overall risk management and safety.
If there’s any “spoiler alert” to this article, it’…
Lawrence Berkeley National Laboratory
Plastics are a part of nearly every product we use on a daily basis. The average person in the United States generates about 100 kg of plastic waste per year, most of which goes straight to a landfill. A team led by Corinne Scown, Brett Helms, Jay Keasling, and Kristin Persson at Lawrence Berkeley…
Alessandro Messina
A challenge that occurs with the latest generation of electric motors is optimization of the component manufacturing in terms of efficiency, quality, and costs.
Electric motors are a critical factor in the unprecedented global growth trend toward e-mobility. This fast diffusion of electric…
Benjamin Kessler
Suddenly, supply chains are in the spotlight. The practical details of how products arrive on supermarket shelves, for example, gained unwelcome relevance amid last year’s wave of panic buying caused by Covid-19 disruption. At the same time, the environmental damage wrought by wasteful industrial…
Merilee Kern
In many ways, being an effective leader boils down to your ability to influence people—a proficiency that is driven by one’s emotional intelligence (EQ). Leadership is more about soft skills—the ability to inspire, persuade, guide, sway, and communicate in a way that’s “heard” rather than just “…
James Wells
I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it. She then related how one of her colleagues protested that she should have used some Six…
Eric Brown
This story was originally published by MIT News.
Blade Kotelly is a senior lecturer at MIT on design thinking, user interfaces, and innovation. His enthusiasm for cars is intertwined with his passion for innovative design. But despite Kotelly’s love affair with the internal combustion engine, he…
