All Features

Zach Winn
This story was originally published by MIT News.
Whether it’s computer chips, smartphone components, or camera parts, the hardware in many products is constantly getting smaller. The trend is pushing companies to come up with new ways to make the parts that power our world.
Enter Boston Micro…

Katherine H. Freeman, Raymond Jeanloz, Knowable Magazine
This story was originally published by Knowable Magazine.
In 2020, the annual committee meeting of the journal we edit was a bit of a mess. It took place in March, just days before the World Health Organization declared Covid-19 a pandemic, so some attendees canceled their travel even as others…

Glenn Daehn
Failure of a machine in a factory can shut it down. Lost production can cost millions of dollars per day. Component failures can devastate factories, power plants, and battlefield equipment.
To return to operation, skilled technicians use all the tools in their kit—machining, bending, welding, and…

Corey Brown
Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift: Even the best of presents can be unappealing when wrapped in crumpled, messy newspaper and duct tape.
Understanding the background and motivating factors for ISO auditors will help you…

Doug Devereaux
The premise for the NIST MEP Digital Supply-Chain Network project is familiar to MEP centers—many small and medium-sized manufacturers (SMMs) are often not ready for Industry 4.0 and don’t know how to implement it. Manufacturers with fewer than 50 employees often lag in digital supply-chain areas…

Chuck Olinger
Most manufacturers want a quality management system (QMS) to meet strict quality values. They need one to expressly meet the needs of their specific organization yet be within the parameters of federal, state, and industry prerequisites.
For example, food, drug, and medical device companies all…

Brian C. Black
When President Joe Biden took Ford’s electric F-150 Lightning pickup for a test drive in Dearborn, Michigan, in May 2021, the event was more than a White House photo op. It marked a new phase in an accelerating shift from gas-powered cars and trucks to electric vehicles, or EVs.
In recent months,…

William A. Levinson
The first part of this series introduced measurement systems analysis for attribute data, or attribute agreement analysis. AIAG1 provides a comprehensive overview, and Jd Marhevko2 has done an outstanding job of extending it to judgment inspections as well as go/no-go gages. Part two will cover the…

Nicola Jones, Knowable Magazine
This story was originally published by Knowable Magazine.
I am sitting in a darkened room, listening to upbeat music of the type often used at tech conferences to make attendees feel they are part of something big, waiting in eager anticipation for a keynote speaker to appear.
Bang on time,…

Suneel Kumar, Sreelal Sreedhar
The word “aptitude” is sometimes misused to mean ability or achievement. There is, however, a real and meaningful difference between the three words. Understanding the relationship between aptitude and ability can be a significant factor for your inspection operators.
A basic description of the…

Knowledge at Wharton
Wharton professor G. Richard Shell’s graduate course on business responsibility is peppered with students he calls “ethics refugees.” They are young people who earned their bachelor’s degrees and landed a great job only to fall into an ethical or moral trap set by a boss, a co-worker, or the…

Christopher Allan Smith
I was a strange kid. Who knows where our fears come from? What I do know is Godzilla is somewhere near the core of one of my weirder fascinations. When I was four, I watched Godzilla vs. King Kong on TV with my father. It made a mark.
One part megalophobia, one part awesome nature, one part primal…

Paul Laughlin
Do you see the limitations and over-hyped expectations of today’s approach to artificial intelligence (AI)? Does it need a reboot, a redirection, to finally achieve its potential, one that truly understands us and we can trust?
That is the premise of a great book on the subject, Rebooting AI:…

Isaac Maw
Whether you deal with hydraulic or pneumatic seals such as wiper seals, or other types of seals and O-rings on gearboxes and other mechanical equipment, seals must be able to withstand a range of environments and duties, including extreme temperatures, high pressures, chemicals, and contamination…

Donald J. Wheeler
Measurement error is ubiquitous. As a result, over the past 250 years, different areas of science and engineering have come up with many different ways to deal with the problem of measurement error. One approach to the problem of measurement error was developed during the 1960s within General…

Chip Bell
When you played cowboys and Indians as a kid, did you want to be the cowboy or the Indian? I wanted to be the Indian. All the ones I saw in comic books had super-cool moccasins and could move around with their bow and arrows without making a sound. And there were plenty of famous Native Americans…

James Bossert
When we talk about measurement system analysis (MSA), people tend to focus on attribute agreement analysis because it is usually quicker and easier to do than a gauge repeatability and reproducibility (gauge R&R) study. This article is a review of the fundamentals for gauge R&R to remind us…

Iffet Turken
We need instant adaptability to the new skill sets in the unknown future of work. The Covid-19 pandemic is a prime example of how change is accelerating and requiring us to adapt quickly. We often hear about the skill sets we will need but not enough about how executives will adapt to them. A “…

William A. Levinson
Measurement systems analysis (MSA) for attributes, or attribute agreement analysis, is a lot like eating broccoli or Brussels sprouts. We must often do things we don't like because they are necessary or good for us. While IATF 16949:2016, Clause 7.1.5.1.1—“Measurement systems analysis,” does not…

Peter Dizikes
When bringing technologies into the workplace, it pays to be realistic. Often, for instance, bringing new digital technology into an organization does not radically improve a firm’s operations. Despite high-level planning, a more frequent result is the messy process of frontline employees figuring…

Duke University
Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela, a marketing professor at Duke University’s Fuqua School of Business.
Brands often focus on the short-term…

Jim Hardeman
Customer complaints about service or food safety, and general quality incidents for delivered products, are bound to happen. It’s how brands use these incidents to further enhance product quality and the customer experience that matters.
Restaurant and grocery customers will—and should—report…

Kate Zabriskie
Regardless of their intentions, people who micromanage often create an environment of fear, mistrust, and disengagement. The constant oversight, checking in, and nitpicking wears down even the strongest employee. Turnover goes up, engagement goes down, and all the while, the managers who…

Steve McKee
Have you noticed gas prices going up? Is your company having a hard time finding new employees? Are you paying more (and waiting longer) for parts? The experts say inflation may be upon us. If it isn’t yet, it soon will be, given all the funny money the federal government has pumped into the…

Hexagon Manufacturing Intelligence
A 3D-printed replica of Michelangelo’s famous David sculpture, reproduced with the use of scanning technology by Hexagon, was unveiled during a ceremony at the Italy Pavilion at Expo 2020 in Dubai.
The event was attended by the Italian Minister of Foreign Affairs and International Cooperation,…