National Manufacturing Week Opens in Chicago
Philip Crosby Associates Celebrates 25th Anniversary of Seminal Book
It was 25 years ago that Philip Crosby’s watershed book, Quality is Free, was published—a landmark that Philip Crosby Associates will celebrate all year long.
The Top 10 Training Topics for Customer Focus
Training is profoundly strategic. It’s a process aimed at improving the single most important resource in the organization: people. Nothing affects customer loyalty more than the behaviors and competencies of employees.
WorkOasis Introduces Lean Six Sigma Solution for Managing Contractors
Six Sigma in Small Business Workshop Announced
Netherlands Hospital Uses Six Sigma to Improve Clinical Trials
iGrafx Releases Six Sigma Software
Excel Partnership Announces Public Six Sigma Training
From PDCA to PPPP
If you’re considering opportunities for business improvement, dynamic growth and profitability, “plan,” “do,” “check” and “act” (PDCA) is a leading option. Walter A. Shewhart developed the PDCA cycle in the 1920s and W.