How do you treat signs when you’re driving your car? Are you a strict rule follower? Does a stop sign cause you to come to a full stop, or a rolling stop, or no stop at all if you see no traffic?

W ithin the utility industry, regional entities increasingly focus on internal controls as a measuring stick for overall compliance performance.

Despite the industry’s push toward digital transformation, 95% of manufacturers use paper-based documentation,

In this article, I’m looking at Weber’s Law. It’s named after Ernst Heinrich Weber (1795–1878), a German physician who was one of the pioneers of experimental psychology.

Despite the clear benefits of hybrid work models, a significant number of managers still push for their teams to be back in the office.

Not long ago, I accompanied two of the Greater Boston Manufacturing Partnership’s consultants, Bob Elliott and Peter Melnik, to a Shingo Systems Design workshop at Osram, a terrific host site in Hillsboro, New Hampshire. Bob and Peter did all the work.

All improvement efforts require a framework. No matter what we’re doing, we all need some way to align our efforts and focus on a specific objective. During my 50 years in this business, I’ve seen people use many different improvement frameworks.

This ain’t your daddy’s or mommy’s business world anymore. I’m sure you’ve figured that out already. First of all, people use cell phones. I keep reminding my father.

The Associated Press, reporting on the strike by the International Longshoremen’s Association, noted, “Local ILA president Bois

More and more companies in the manufacturing industry admit that providing great customer experience is vital to their business success.