All Features
ASQ
(ASQ: Milwaukee) -- Through the use of quality improvement initiatives, the city of Milwaukee is improving services and increasing efficiencies citywide.
From boosting the number of children immunized from 45 percent to 78 percent, to reducing the number of worker compensation claims from 3,097 to…
Matthew Littlefield
I’ve written before about General Motors (GM) and its closed-loop quality management strengths in the product life-cycle management space, specifically with dimensional planning and validation. I believe the automaker has strong quality management capabilities and was surprised to hear the recent…
Knowledge at Wharton
Everyone knows that pension plans, both public and private, are in trouble. But on closer examination, this isn’t the apocalypse many people think it is. Most pensions will pay most beneficiaries most of what they are owed, and government pension-protection agencies have various techniques for…
Darryl Kuhn
Quality control is an evolving science, but a sea change is on the horizon that will force a revolution and arm quality professionals with orders of magnitude more data, finer controls, and ultimately result in a better overall process and finished product. At Skinit I sit in a unique position to…
Irene Chan
When you open a can of creamed corn soup, your expectation is that you can consume it without fear of getting sick. We rely on commercially sterile foods, such as canned foods and other shelf-stable vacuum packaged foods for everyday meals, as well as for emergency situations. In all of these…
Gallup
From all Gallup’s data, which have been gathered from asking the whole world questions on virtually everything, the most profound finding is this: The primary will of the world is no longer about peace or freedom or even democracy; it is not about having a family, and it is neither about God nor…
SAE International
(SAE: Warrendale, PA) -- SAE International’s Americas Aerospace Quality Standards Committee has completed Standard AS9003—“Inspection and Test Quality Systems—Requirements for Aviation, Space, and Defense Organization,” and it is now available for purchase.
This quality standard is designed for…
Matthew E. May
What do the Broadway musical Spider-Man, the Indianapolis Colts, and Domino’s Pizza have in common? They all used the same process to turn around a losing team.
Sports psychologists and Washington Post columnists Joe Frontiera and Daniel Leidl reveal that process, distilled from five years of…
Mark R. Hamel
To borrow a phrase that was borrowed by Pope Benedict XVI for his (in)famous 2006 Regensburg lecture, “There is no compulsion in lean.” OK, the pontiff didn’t really use the word “lean” (rather, it was “religion”), but the underlying sentiment is much the same.
How so?
Well, you can’t force…
Akhilesh Gulati
Barry was excited about the journey he was to embark on. He had just contracted a professional organization in his industry that would help his company implement lean practices. These professionals understood Barry’s challenges: “Making it” isn’t easy in U.S. manufacturing, especially with…
Mahr Inc.
(Mahr Federal: Providence, RI) -- Mahr Federal has added a MarConnect Integrated Wireless data transmission system to its family of MarCator Digital Indicators at prices that compete with typical wired systems. Low-power data transmission technology has allowed the transmitter to be built into the…
Quality Transformation With David Schwinn
I recently picked up the summer 2012 edition of the American Society for Quality's (ASQ) Quality Management Forum, which focused on creativity and innovation. Tracy Owens started off the discussion with his article, “Don’t Ask Him, He’s Not Creative.”
It was a thoughtful piece about creativity,…
Alan’s Apothegms with Alan L. Austin
I never proposed to my wife. No bended knee, romantic dinner, or moonlit stroll on the beach. Although we’d known each other for quite awhile, we hadn’t been dating very long. We weren’t even in the same state at the time.
As we spoke on the phone, she expressed some uncertainty about explaining…
5SToday
(5SToday) -- 5SToday.com has announced the addition of the 5S Education Center to its website. The Education Center is a comprehensive collection of information about 5S, Lean Manufacturing, and product information, and covers a wide range of topics, from “What is 5S?” to “Total Quality Management…
Katie Gignac
There you are. It’s Monday morning. You’ve arrived early, ready to start your week. Coffee is brewing in the staff kitchen. You’re caught up on your emails. Things are looking good. That is, until Bob, your client’s auditor, calls at 9 a.m. to tell you he’s coming for an audit on Wednesday.
If you…
Exact Metrology
(Exact Metrology: Cincinnati) -- Exact Metrology Inc., a provider of full-service measurement solutions, is hosting an open house on Oct. 25, 2012, from 10 a.m. to 5 p.m. at its facility near Milwaukee.
Located at 20515 Industry Ave in Brookfield, Wisconsin, this facility, which opened in July…
Bill Kalmar
After 30 years with a bank and 10 years as director of a state quality award program, I retired from the work force in 2003 and have never looked back. As I approach being a septuagenarian next year in March, I look back on my work history with fondness, satisfaction, accomplishment, excitement,…
American Customer Satisfaction Index ACSI
Customer satisfaction at the national level is exactly where it stood at the start of 2012, and as far back as two years ago, according to a report released by the American Customer Satisfaction Index (ACSI). During the second quarter of 2012, aggregate customer satisfaction stayed flat at 75.9 on…
General Electric GE
G
E Transportation has unveiled the prototype for its next Evolution Series locomotive, which will decrease constituent emissions by more than 70 percent and save railroad customers more than $1.5 billion in infrastructure and operational costs.
GE expects that the locomotive will be the first in…
Patrick Runkel
In this episode, Sheriff Andy Taylor uses cars and parking spaces to explain process capability to Deputy Barney Fife.
Sheriff Taylor: What's wrong, Barney? Barney: Someone spilled alphabet soup all over my capability output! Wait till I catch the practical joker who did this! They'll be sorry!!…
Blake McGowan
Which is better, a standing workstation or a seated workstation? This is a common question, yet there is no simple answer. Sitting vs. standing while working has been the focus of several recent media reports due to published data suggesting that prolonged standing burns more calories than sitting…
Umberto Tunesi
I wrote what follows with ISO 9001 and its derivatives in mind because these are the standards I’m most familiar with. Yet even before writing, I realized, at least from my experience, that the following points can be shared by most management system consultancy projects. Especially when the…
Gartner
Whereas “big data” will make organizations smarter, open data will be far more consequential for increasing revenue and business value, according to Gartner Inc.
“Big data is a topic of growing interest for many business and IT leaders, and there is little doubt that it creates business value by…
FARO
(FARO: Lake Mary, FL) -- FARO Technologies Inc. and Carl Zeiss Industrial Metrology LLC announced today they will share adjacent exhibit space and demonstrate a network of shared metrology solutions at the International Manufacturing Technology Show (IMTS) in Chicago, Sept. 10-15, 2012. This marks…
Kyle Toppazzini
A s you may be aware, causality is critical in strategy execution. Without causality, it is nearly impossible to measure the impact of various strategic initiatives of a company’s overall goals; therefore, it would be difficult to tell if you were headed in the right direction, a situation similar…
