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Three years ago I wrote an article titled “The Emperor’s New Huddle Boards,” in which I expressed concern about the trappings of improvement without actual improvement. Since then, my concern about the application of leader standard work and gemba walks has deepened as these potentially valuable…
As a leader, which would you rather have from your people: dumb obedience or smart disobedience?
Your answer is probably “neither.” You want smart obedience: people creatively solving problems to get done what you want done. And, if you’re a good leader, most of the time you will have that.
Why…
(MIT News: Cambridge, MA) -- Using a machine-learning system known as a deep neural network, MIT researchers have created the first model that can replicate human performance on auditory tasks such as identifying a musical genre.
This model, which consists of many layers of information-processing…
Researchers at the National Institute of Standards and Technology (NIST) have been developing a novel way of measuring laser power. Their device, called the Radiation Pressure Power Meter (RPPM), makes its measurements using the force exerted by the laser light itself.
The NIST team has now fully…
What a week. On April 30, 2018, there were top-level delegations from two disciplines: In Beijing the Chinese hosted a cabinet-level delegation of U.S. trade representatives; and in Seattle, the ASQ hosted the Sino-U.S. Quality Summit, the first of its global summit series as part of its annual…
Tensions are escalating between China and the United States over trade. The Chinese government has announced retaliatory measures on a range of U.S. products, including cars and some American agriculture products after the United States listed 1,333 Chinese products to be hit by punitive tariffs of…
With the threat of a trade war between China and the United States looming, business relations between Asia and the West have not been this hot a topic since the Japanese Economic Miracle that was birthed shortly after WW II. Today, it is China’s turn on center stage as its soaring economic growth…
In our May 25, 2018, episode of QDL, we looked at business models, statistics, and a Champion of Quality.
“How Broken Is Your Business Model?”
Nothing focuses the mind like the sight of the gallows.
“Statistical Analysis: The Underpinning of All Things Quality”
Mike and I know next to nothing...…
In part one of this article, we discussed the origins of the United States and China, and how their relationship began to emerge.
Many people might point to the United States as the ultimate example of a laissez-faire, free market, unfettered capitalist system. Some would also say that China…
In part one we saw that China has made great strides in terms of product quality, notably in the tech sector. But it still has a long way to go in other products. Driven by the growing middle class, who like all middle class buyers want value for their money, and by the Chinese government’s desire…
Without manufacturing, the room where you make dinner would be rather stark and barren. There’d be no pots, no pans, no stoves, no spatulas, no appliances—big or small. There’d be no way to prepare the meals that give you and your family sustenance. With no counter, there wouldn’t even be a place…
Back in the 1950s and 1960s, Japanese products were synonymous with cheaply made. Anyone over the age of 50 probably remembers cheap Japanese transistor radios when they were a kid. We all believed, in the day, that the more transistors a radio had, the better. That wasn’t necessarily true, but try…
In June of 1950, W. Edwards Deming began offering training to the Japanese Union of Scientists and Engineers (JUSE) on the precepts of statistical process control.
At almost exactly the same time, Communist North Korea invaded and nearly overwhelmed their southern neighbors, who were immediately…
In May 2015, Chinese Premier Li Keqiang and his cabinet issued a strategic industrial plan; its title translates to “Made in China 2025.” The plan took more than two and a half years to draft and included the input of 150 experts from the China Academy of Engineering. Made in China 2025 was…
Researchers at the National Institute of Standards and Technology (NIST) have been developing a novel way of measuring laser power. Their device, called the Radiation Pressure Power Meter (RPPM), makes its measurements using the force exerted by the laser light itself.
The NIST team has now fully…
A job safety analysis (JSA) worksheet is almost identical in organization to a job breakdown sheet and standard work, all of which assess a job (or process) on a step-by-step basis. This suggests combining standard work with job safety analysis to support ISO 45001.
The concept can be carried even…
Hasbro recently reported a double-digit decline in revenue and a big internal overhaul. That followed Mattel’s news that it will be hiring its fourth CEO in as many years as it also tries to overcome slumping sales. Why are the behemoths of the toy business in such trouble? Because their most…
As the 21st century dawned, Germany was known as the “sick man of Europe,” with lower GDP growth and higher unemployment than peer nations such as France, Italy, and the United Kingdom. Today, it is widely admired as one of the world’s strongest economies and the undisputed economic leader of the…
(ANSI: New York, NY) -- The International Organization for Standardization/ International Electrotechnical Commission (ISO/IEC) Joint Technical Committee (JTC) 1—“Information technology,” Subcommittee (SC) 31—“Automatic identification and data capture techniques” recently announced the formation of…
Corrective action is often an effective means of identifying and correcting quality and compliance events within the organization that can arise through the result of complaints, audits, incidents, nonconformances, or any adverse events. Traditionally, the corrective action process is designed to…
Your competition is no longer what it used to be. In this age of information at our fingertips, same-day delivery, and seamless payment options, customers now expect more from business than ever before. Companies must adapt to thrive.
Agile, the flexible way of working, has spread from software…
There are many subjects that we cover regularly here at Quality Digest. Chief among these are standards (ISO 9001 or IATF 16949, for example) methodologies (such as lean, Baldrige, or Six Sigma), and test and measurement systems (like laser trackers or micrometers). One topic, however, is…
You think you’re well on the way toward building and leading a high-performing team. You’ve got a clear vision and mission, and a nice set of prioritized initiatives. You have all the right people. But what starts differentiating a regular team from a high-performing team is chemistry and trust…
Like any large company, a modern hospital has hundreds, even thousands, of workers using countless computers, smartphones, and other electronic devices that are vulnerable to security breaches, data thefts, and ransomware attacks. But hospitals are unlike other companies in two important ways. They…
You have plenty of trended data on employee performance. You have a cutting-edge dashboard and seamless reporting capabilities. This makes you data-driven, right?
Not quite.
Optimizing your decision-making requires more than retrospective analyses. It takes shifting from knowing how long employees…
