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Most people are familiar with presenteeism, where employees spend many more hours at the workplace than necessary—out of a sense of duty or to impress the boss or whatever. Presenteeism damages productivity, ultimately weakening the economy, and many companies now prioritize stamping it out.
A few…
Almost half of Americans work in low-wage jobs despite the nation’s low unemployment rate. Aimee Picchi, writing for CBS News, cites a Brookings study that says “44 percent of U.S. workers are employed in low-wage jobs that pay median annual wages of $18,000.”1 A Bloomberg story adds, “An estimated…
Perhaps for as many as 40,000 years, people have been protecting their feet with some type of covering, initially using animal hides and fur. Today, footwear has become high-tech, sophisticated, and in some cases smart, incorporating sensors that communicate with apps on your phone. Much of the…
First published Feb. 5, 2020, on MIT News.
At the heart of any electronic device is a cold, hard computer chip, covered in a miniature city of transistors and other semiconducting elements. Because computer chips are rigid, the electronic devices that they power, such as our smartphones, laptops,…
As readers of my columns know, I am an ardent student of the Toyota Production System (TPS). One of the core philosophies of TPS is kaizen, often translated from Japanese as “continuous improvement.” It is the idea that one should continuously find ways to eliminate nonvalue-adding activities, and…
I find that every so often it is good to step back and think about the current state of manufacturing in the broadest sense. We all see bits and pieces as part of our daily work with manufacturers across the country and from reading the news, but sometimes it can be difficult to fit those puzzle…
The manufacturing industry, stock market, and new product development have really taken off in the past four years, and there’s a lot of focus now on moving offshore manufacturing back into the United States. With all of this growth, it is also apparent that many manufacturing corporations are…
When I first started out as an executive leadership coach, not many CEOs saw the importance of leadership coaching or development. During the past few years attitudes have changed, and recent research finds that 90 percent of CEOs are planning to increase their investment in leadership development…
First published Feb. 6, 2020, on MIT News.
(MIT News: Cambridge, MA) -- Materials called perovskites show strong potential for a new generation of solar cells, but they’ve had trouble gaining traction in a market dominated by silicon-based solar cells. Now, a study by researchers at MIT and…
(Marposs: Auburn Hills, MI) -- Marposs introduces the CNC Probing Recorder software package—an automatic measurement, report and process control acquisition system for statistically analyzing measurement results using Marposs’ optical and radio touch probes. The software is designed to analyze…
A modern airplane’s fuselage is made from multiple sheets of different composite materials, like so many layers in a phyllo-dough pastry. Once these layers are stacked and molded into the shape of a fuselage, the structures are wheeled into warehouse-sized ovens and autoclaves, where the layers…
When her college started requiring students to complete an internship in order to graduate, it created a serious dilemma for Janelle.
“I wouldn’t be able to do classes, do the internship, and work to make money—which is kind of important because I’m basically just paying for school as I can,”…
(High QA: Hazlet, NJ) -- Quality control automation software provider High QA has released Version 5.0 of its comprehensive Inspection Manager. The new version features the next level of Quality 4.0 standards and increased automation.
Designed and built as a database-driven software (MS SQL) ,…
Artificial intelligence (AI) promises to grow the economy and improve our lives, but along with these benefits, it also brings new risks that society is grappling with. How can we be sure this new technology is not just innovative and helpful, but also trustworthy, unbiased, and resilient in the…
During the last five years, a small number of organizations have been featured multiple times in my writing. In the vast majority of cases, I have used these businesses as a way of bringing to life global best practices in the field of customer experience management.
It is inspiring to be able to…
Given the complexities of healthcare, do basic statistics used to rank hospitals really work well? A study co-authored by MIT economists indicates that some fundamental metrics do, in fact, provide real insight about hospital quality.
“The results suggest a substantial improvement in health if you…
Workplace productivity is a huge challenge for nearly every company, business, and organization. Leaders struggle to get their own work done (and do the right work,) while also guiding, empowering, and motivating their people to achieve maximal productivity. Although the projections vary, estimates…
After two decades of offshore productions in low-cost countries, manufacturers are now struggling with the rapidly growing salaries and countereffects of cheap production. The question that industries are asking today is: Do we continue offshoring, or should we consider reshoring?
The right answer…
Believe it or not, paper is very expensive. Although the going rate for a ream of standard copy paper is only about 10 bucks, the expense of relying on paper for your medical device quality management system is downright outrageous.
Some medical device manufacturers have recognized how expensive…
(Michigan Metrology: Livonia, MI) -- Michigan Metrology, experts in solving problems related to surface texture, wear, finish, and friction, will share their expertise in a two-day course, April 1–2, 2020, in Livonia, Michigan.
“This course is designed for scientists, engineers, and technicians…
After a patient has a heart attack or stroke, doctors often use risk models to help guide their treatment. These models can calculate a patient’s risk of dying based on factors such as the patient’s age, symptoms, and other characteristics.
While these models are useful in most cases, they do not…
When Microsoft gave its 2,300 employees in Japan five Fridays off in a row, it found productivity jumped 40 percent.
When financial services company Perpetual Guardian in New Zealand trialed eight Fridays off in a row, its 240 staff reported feeling more committed, stimulated, and empowered.…
(Exact Metrology: Cincinnati) -- Cincinnati native, Tom Tsuchiya, is a well-known artist whose previous work includes bronze statues of former Cincinnati Reds players near the entrance of the Great American Ball Park and the inductees of the National Baseball Hall of Fame in Cooperstown, New York.…
In part one of this series, I said that I want to help my colleagues use their ISO 9001 implementation as a profit center and to turn risk-based thinking into risk avoidance. To do this I will share a set of tools that help evolve quality management into business management.
These tools include…
Machine learning, the latest incarnation of artificial intelligence (AI), works by detecting complex patterns in past data and using them to predict future data. Since almost all business decisions ultimately rely on predictions (about profits, employee performance, costs, regulation, etc.), it…