All Features
Dylan Walsh
In principle, the mountaineer’s work is simple: “To win the game he has first to reach the mountain’s summit,” said George Mallory, who took part in Britain’s first three attempts on Everest during the 1920s. “But, further, he has to descend in safety.”
The tension between these two goals—…
The Un-Comfort Zone With Robert Wilson
In a previous column (“Why Innovate? To Make Money, of Course!”), I wrote that in order to make money from innovation, you need to find a good problem to solve. I suggested that a good way to find such a problem is to look at some of your daily tasks and identify the ones you detest. I then…
Harish Jose
One of my favorite equations from Factory Physics, by Wallace Hopp and Mark Spearman (Waveland Press, third edition, 2011) is Kingman’s formula, usually represented as “VUT.”
The VUT equation is named after Sir John Kingman, a British mathematician:
The first factor represents variability and is…
Jeffrey Hirsch
Science fiction has long imagined a future in which humans constantly interact with robots and intelligent machines. This future is already happening in warehouses and manufacturing businesses. Other workers use virtual or augmented reality as part of their employment training, to assist them in…
Gwendolyn Galsworth
More often than not, an effective implementation of operator-led visuality produces a 15- to 30-percent increase in productivity on the cell or departmental level, beginning with the implementation of the “visual where” (or, as our trainers like to call it, 5S on steroids). But that effectiveness…
Chad Kymal
Organizations in the automotive and related industries such as steel, plastics, and semiconductors have been heavily influenced by automotive industry standards and practices like IATF 16949, advanced product quality planning (APQP), failure mode and effects analysis (FMEA), and production parts…
David Midgley
Ask any manager at a large organization why the purchasing department matters, and the first factor he will mention will probably be costs. But cost control, though a core competency, is far from the only way purchasing affects firm performance.Every contract signed with a supplier represents a…
Bruce Hamilton
Reflecting on Douglas McGregor’s X and Y theories of human motivation, Shigeo Shingo took the position that each of us by nature has a dual tendency: sometimes lazy and self-interested, and other times motivated and generous. Which of these behaviors dominates is directly related to the environment…
Andy Sutton
I felt compelled to write my first-ever article following a conversation I was part of on LinkedIn recently. To cut a long story short, I commented on a post that was berating data science leaders who don’t have a data science background. I didn’t agree with the perspective that only data…
Bill Kraus
Continuous improvement is generally considered to be a journey in pursuit of perfection and is regularly associated with the concept of lean manufacturing. In early 1990, reflecting on the Toyota Production System, the National Institute of Standards and Technology Manufacturing Extension…
Rachel Ehrenberg, Knowable Magazine
This story was originally published by Knowable Magazine.
If you’re lucky, you’ve tasted a perfectly ripe fruit—a sublime peach, perhaps, or a buttery avocado. But odds are most of the fruit you’ve eaten tastes more like wet cardboard. Although plant breeders have mastered growing large, perfect-…
Ryan E. Day
For more than 50 years, Tri-State Plastics has been honing its skills in thermoforming, CNC machining, die cutting, assembly, and fabricating plastic parts for government and military applications. A restructuring of company ownership saw the organization pivot toward the lucrative but challenging…
David Mitchell
Using a novel capability to reason about shape, function, and attachment of unrelated parts, researchers have for the first time successfully trained an intelligent agent to create basic tools by combining objects.
The breakthrough comes from Georgia Tech’s Robot Autonomy and Interactive Learning…
Phanish Puranam, Agustin Chevez
Flying sharks, waterfalls in the lobby, in-house top chefs, and dogs in the workplace. These are just a few tangible examples of experience design reimagining organizations beyond the traditional scope of organization design.
Organization design is concerned with how to shape interactions among…
Ryan E. Day
The pressure of global commerce has forced manufacturers to provide higher quality products at lower prices. Investing wisely in industrial inspection solutions has never been more crucial. Quality control, once perceived as a cost-center, has matured into a tool to improve profit margins. “…
Harry Hertz
What are the key attributes and behaviors for a role model, visionary leader? About six years ago, a task force of Baldrige-community senior executives under the leadership of Kathy Herald-Marlowe was charged with drafting a set of senior leader attributes and behaviors consistent with the Baldrige…
Daniel Hess
We all expect hospitals to be open and operating when we need them, but extreme weather events like hurricanes are a strain on resources and pose significant challenges for hospitals.
Closing a hospital is an extreme action, but several hospitals in Florida, Georgia, and South Carolina did just…
DNV GL
Workplace safety is a complex issue, addressing everything from rules for operating heavy machinery to guidelines for respecting your fellow employees. For many of these issues we, as a business community, have developed and applied a variety of best practices and global standards—such as ISO 45001…
Paul Foster
When Deloitte wanted to get people excited about employee training, the company decided to adopt a gamification strategy for its online training portal. Using elements like achievement badges, missions, and leaderboards, they achieved a 37-percent increase in participation.
And when Ford Canada…
Sébastien Breteau
Whether it be a move forced by the U.S.-China tariff turmoil, or a sourcing strategy long in the works, the exodus from China is a reality for a host of businesses, from small to medium-sized enterprises to multinationals.
While the departure is widespread, it isn’t universal—some major players,…
Krystle Morrison
From carrying food in from the field, to shipping processed products, to assembling a supermarket display, packaging matters. As a follow-up to our exploration of emerging trends in food packaging, we’re taking a look at several innovative technologies that could change the future of packaging.…
Taryn Davis
You may have a distant memory of Hernán Cortés, that Spanish conquistador, from your eighth-grade world history class. If you don’t, he was known for conquering the Aztec tribes that controlled what is now Mexico. He’s also famous for a somewhat lesser-known story of rallying his men to burn their…
Britta Voss
When you email friends, you don’t have to worry about whether they use Gmail, Outlook, Yahoo, or some other email provider. You just enter their email address, write your message, and hit send. The reason this works is because there are layers of standardized protocols that all the email clients…
Sharona Hoffman
A career as a physician has traditionally been considered to be among the best vocations that talented students can pursue. That may no longer be the case. All too many doctors report that they are unhappy, frustrated, and even prepared to leave the profession.
That should worry all of us. The…
Jon Speer
Medical device manufacturers must implement and maintain a quality management system to ensure they are producing safe and effective medical devices. Created and maintained by the International Organization for Standardization (ISO), standard 13485 outlines the guidelines for medical device quality…
