How Automakers Can Think Like a DisruptorIt’s not your grandfather’s Oldsmobile business model anymore
Wed, 07/06/2016 - 16:19
I t wasn’t that long ago that GM ran commercials advertising that its Oldsmobile division didn’t just produce cars for your grandfather, but also for everyone else. It was an attempt to reinvent the brand’s staid image—and it didn’t work.
Now, the… How Layoffs Hurt CompaniesIssuing pink slips should not be standard operating procedure
Thu, 05/05/2016 - 15:02
Time was, layoffs were seen as an emergency strategy, the last resort in a downturn or crisis. Today, however, layoffs are a standard tool for doing business. As the economy continues to heal and job indicators improve, a number of firms have… The Art of Managing Dispersed TeamsHow HR managers are handling familiar challenges on a global scale
Wed, 04/06/2016 - 00:00
A trained mechanical engineer, Mark Chang found himself “totally uncertain and unprepared” the first time he was called on to hire someone else.
“I didn’t even know why I was hired in the first place—what did they like about me?” Chang recalls. “… Pinpointing the User ExperienceHow data—not just design—help companies create successful products
Thu, 03/10/2016 - 17:22
Today, design has a seat at the table. With the success of products like the iPod and the iPhone, businesses have realized that a good user experience is key for improving the bottom line. Yet even with this determined focus on design, most digital… Who Will Survive the Great Mall Shakeout?It’s not just Amazon that drives brick-and-mortar retailers to bankruptcy
Wed, 04/15/2015 - 12:30
The future of retailing is in upheaval, and the country’s malls top the list of potential collateral damage. Tenants are pulling out as chains scale back and retailers continue to struggle with how to adapt to the rise of e-commerce and other… Trust but VerifyHow security loopholes can undermine online compliance training
Wed, 07/30/2014 - 17:44
In this opinion piece, David Lawrence, founder and chief collaborative officer of RANE Corp., points out that, “...a vigilant institutional effort is now needed… to audit whether online processes can be ‘gamed’ to falsify the records of course… What’s Driving Tesla’s Open Source Gambit?The controversial automaker wants to create an industry as well as electric vehicles
Wed, 07/02/2014 - 12:16
Should a car be treated like a piece of software? That is essentially what Elon Musk, CEO of Tesla Motors, has done. The billionaire, who made his fortune by co-founding and selling PayPal, recently dropped a bombshell on the automotive industry:… Splicing the Feedback LoopMore data doesn’t always mean better customer service
Wed, 05/07/2014 - 10:46
It used to be that restaurant goers who were impressed by a particularly attentive waiter or waitress could praise that person to the manager or leave a generous tip. This kind of transaction is still available in many places of business, but… Havoc in the WorkplaceCoping with ‘hurricane’ employees
Tue, 11/19/2013 - 18:20
They have been called many things: toxic, negative, dysfunctional, narcissistic, territorial, sociopathic, demotivating, vampire-like. The words describe employees—from CEOs on down to mid-level managers and their subordinates—who tear through an… The Complex Economics of America’s Minimum WageAlthough low-paying jobs are increasingly held by adults with families, small businesses can ill afford a wage hike
Wed, 11/13/2013 - 10:52
In his State of the Union address in February 2012, President Obama called on Congress to raise the federal minimum wage from $7.25 an hour to $9 an hour. “Even with the tax relief we’ve put in place, a family with two kids that earns the minimum…
