‘The Human Brand’: Our Relationships With CompaniesCan you have a communal relationship with a company?
Wed, 10/30/2013 - 10:26
Customers describe how they feel about companies and brands in profoundly personal ways. We hate our banks; we love our yoga pants. We can’t stand the cable company, but we consider our smartphone one of our very best friends.
How are we making… As Developing Economies Grow, Global Value Chains Reach a Turning PointGlobal supply chains are all about total supply chain, from raw materials to final assembly
Wed, 10/23/2013 - 15:54
In the “flying geese paradigm,” Japanese economist Kaname Akamatsu explains that companies restructure to find the cheapest labor costs by moving low-value activities to nearby less-developed countries. Today that story rings truer than ever as… Still Hot—or Not?Technology firms face faster product cycles
Tue, 10/08/2013 - 14:52
Tablet sales showed their first sequential decline ever during the second quarter of this year, according to the research firm IDC. Apple sold fewer iPads than expected in its most recent quarter. Barnes & Noble’s Nook e-reader sales fell 20… China’s Bitter Medicine for Foreign Drug CompaniesNo longer business as usual, bribes find a cold reception in China
Mon, 09/30/2013 - 16:12
The Chinese government’s actions against foreign drug makers emerged like a late-summer Beijing storm: heavy drops slapping slowly at first, then all at once becoming a disorienting deluge, pounding down in every direction.
The turmoil began on… GM Recalls 114,000 Taveras—and 50-Plus ExecutivesSetting quality boundaries outside company borders
Thu, 09/12/2013 - 10:07
General Motors has joined the list of multinationals in the hot seat in India. In one of the largest vehicle recalls in the country, GM recalled more than 114,000 Tavera sports utility vehicles produced between 2005 and 2013 due to issues related… Separating Facts From Fiction About 3D PrintingYou can hold the printer, but bring on the service
Tue, 08/06/2013 - 15:29
3Dprinting sounds like the stuff of science fiction: A technology that potentially can create any object of one’s imagination, even human organs, with just a few computer instructions. To Star Trek fans, the technology may evoke memories of Captain… A Look Inside Outsourcing DecisionsComplexity is just the beginning, as these global manufacturers reveal
Thu, 07/25/2013 - 11:22
Global companies struggle with decisions about how much to outsource. Too little means an organization may lose the pricing advantages that can come with using competitive providers worldwide. Too much—or the wrong kind of outsourcing—and quality… Will Microsoft’s Reorganization Pay Off?Responding to falling PC sales, the software giant hopes to reinvent the way it works
Thu, 07/25/2013 - 09:36
Microsoft’s recent reorganization of its operating structure is a big move. CEO Steve Ballmer says he wants to make the company more nimble and collaborative, and make it function as a single, cohesive entity rather than a collection of fragmented… Losing Patience (and Patients)What makes people wait in line, or decide to bail
Mon, 07/08/2013 - 17:08
When you overhear a person five spots ahead of you at the coffee shop ordering a mocha light decaf, no whip, one pump, it might be enough to make you abandon your place in line and walk out. But what if the context is different and what’s at stake… Balancing the Pay Scale: ‘Fair’ vs. ‘Unfair’Fairness and the market are two completely different things
Tue, 06/11/2013 - 15:53
Whether you are a shelf stocker at Walmart, a second-year associate at a consulting company, or an equity analyst at an investment bank, you may feel that you are not adequately compensated for the work you do; in other words, you are underpaid.…