Productivity in the Modern OfficeCompanies still struggle to define and measure the productivity of knowledge workers
Mon, 05/13/2013 - 10:35
It was the memo heard around the world: In late February 2013, when Yahoo CEO Marissa Mayer ordered the company’s staffers to stop working from home, she set off a ferocious debate over workplace productivity.
“Speed and quality are often… Enhancing Internal CommunicationsCo-workers are paying attention to this engaging approach to being informed
Wed, 05/08/2013 - 10:07
How do you communicate with 5,000 employees across 17 countries in a simple yet effective and compelling way? This was a question that Jovina Ang had to answer back in 2010, when she joined Microsoft Services Asia as marketing communications… A Great Corporate TransformationGM’s Daniel Ammann talks about the automaker’s hard-won strengths and prospects
Thu, 10/25/2012 - 10:37
The theme of the recent 2012 Wharton Management Conference, “Changing the Game: Leadership in Crisis,” is an apt one for the auto industry. Daniel Ammann, CFO of General Motors Co. (GM), addressed these leadership issues in a keynote presentation at… Quantifying the Value of Customer ServiceHyatt’s Mark Hoplamazian on why there are no stupid questions
Thu, 10/11/2012 - 10:20
Mark Hoplamazian was predictably a little skittish when his bosses at the Pritzker Organization asked him to become interim president and CEO of the family-owned company’s signature investment and double winner of the Baldrige Award, the Hyatt chain… Has International Trade Reached a Deadlock? An interview with Pascal Lamy, director-general of the WTO
Thu, 09/13/2012 - 11:34
Has international trade come to a standstill with the crisis that started in 2008? Things are not that simple, says Pascal Lamy, the director-general of the World Trade Organization (WTO), during a recent joint interview with ParisTech Review and… Live Long and Prosper? Not If You’re Counting on a Healthy Pension PlanWharton’s Pension Research Council weighs in on U.S. and UK shortfalls
Thu, 08/30/2012 - 11:45
Everyone knows that pension plans, both public and private, are in trouble. But on closer examination, this isn’t the apocalypse many people think it is. Most pensions will pay most beneficiaries most of what they are owed, and government pension-… Going Boss-FreeDoes every ship need a captain?
Wed, 08/01/2012 - 16:56
The bossless office: Is it the wave of the future or an idea that will always be a utopian dream, given the inevitable intrusion of human nature?
Recent articles in the business press have extolled the benefits of work environments where there are… Innovation Almost Bankrupted LEGOUntil it rebuilt with a better blueprint
Thu, 07/19/2012 - 12:13
It was 2003, exactly 56 years after Ole Kirk Christiansen bought the first plastic injection molding machine in Denmark to start manufacturing plastic bricks for building-block toys. On the surface, or so it seemed, the LEGO Group had done… Why Good People Can’t Get Jobs Chasing after the ‘purple squirrel’
Thu, 06/28/2012 - 11:07
Wharton management professor Peter Cappelli’s most recent book, Why Good People Can’t Get Jobs: The Skills Gap and What Companies Can Do About It (Wharton Digital Press, 2012) has inspired a reaction from just about every group with a stake in today… Declining Employee Loyalty: A Casualty of the New WorkplaceIn a nomadic world, a decreasing sense of commitment
Fri, 05/18/2012 - 11:56
If loyalty is defined as being faithful to a cause, ideal, custom, institution or product, then there seems to be a certain amount of infidelity in the workplace these days.
Consider some recent studies: MetLife’s 10th annual survey of employee…