Content by Mike Figliuolo
Solve Your Customer’s Problem If You Want the SalePutting your buyer’s interests first is the difference between having a customer or a client
Wed, 12/18/2024 - 12:01
Everyone has goals these days. The one that causes more disconnects than any other is a sales goal. It’s a number to hit (either units or dollars or both—the better ones are actually measured in profit dollars rather than revenue dollars). They’re…
Go Ahead, Make MistakesBut not really
Tue, 12/10/2024 - 12:02
As leaders, we say we want our people to be empowered to go out and make decisions. We say we’re OK with them making mistakes, and we’ll still support them making decisions on their own. But not really. I’m lucky to have a huge leadership lab in…
The False Economy of ‘I’ll Do It Myself’What can happen when you want to improve and save money at the same time
Tue, 11/26/2024 - 12:03
We’re constantly seeking ways to both improve our business but save money at the same time. That can lead to the dangerous dynamic of “I’ll do it myself.” Doing more with less can turn us into idiots. Our hubris and arrogance puts our idiocy into…
What Amusement Parks Can Teach You About Professional DevelopmentGo ahead, take that ride
Tue, 11/19/2024 - 12:03
I recently went to Kings Island amusement park with the kids. Beyond experiencing the thrill of $9 sodas and wicked awesome roller coasters, I learned a few things about professional development while I was there. Some of you love roller coasters,…
The Seven Deadly Sins of LeadershipAvoid these failures and temptations if you want to be a leader of character
Tue, 11/12/2024 - 12:03
Leadership is perilous territory. People’s lives are at stake (sometimes literally). Although avoiding the following seven deadly sins won’t guarantee you’ll be a great leader, succumbing to them will guarantee you’ll have a significant learning…
How Saying ‘No’ Strengthens Your StrategyGood strategic execution is about making smart choices and decisions
Wed, 10/30/2024 - 12:01
We’ve already talked about what a strategic plan is (and isn’t) in our discussion: “Strategic Planning Isn’t ‘Budget +10%.’” Hopefully, you’ve now got a direction mapped out and a list of initiatives to pursue, and you’re ready for a little tactical…
How to Prepare for Your Next Career ChangeThings have changed, including how to advance
Wed, 10/16/2024 - 12:01
This ain’t your daddy’s or mommy’s business world anymore. I’m sure you’ve figured that out already. First of all, people use cell phones. I keep reminding my father. “Dad, turn on your cell phone when you’re not home.” “Why? Then it will ring. I’m…
The Real Reasons You Didn’t Get the JobAnd sometimes the world just isn’t fair
Thu, 10/03/2024 - 12:03
Interviewing for a new job is an exercise in humiliation, fear, and confusion. Whether you’re interviewing for a job at a new company or just changing roles at your present employer, the process is nauseating. You do everything you can to put your…
How Leaders Turn Screwups Into Learning OpportunitiesIt could mean a lot to your people
Wed, 09/18/2024 - 12:03
For many of us, screwing up is in our DNA. It happens. Blame Murphy if you like, but it happens. However, when this happens to someone on your team and you’re in a leadership role, the implications of a mistake can be far-reaching. The most…
Laying Siege to a New Job Using Bridges and CatapultsHow to breach walls to join the workforce
Tue, 09/10/2024 - 12:02
Moving to a new job can be scary and intimidating, with many risks inherent in making that transition. But if you think of the transition like laying siege to a fortress, you will be just fine. There are a few major risks you must account for as…