All Features
Joerg Niessing, Fred Geyer
A new digital era of business-to-business (B2B) sales and marketing is upon us. It’s driven by corporate customer demand for online access to their suppliers’ offerings and expertise. Taking advantage of this shift is challenging because it requires moving from deeply embedded B2B sales and…
Matt Martin
Morale has dipped during Covid-19. We’re separated from our friends, families, and colleagues but busier than ever. The majority of workers are reporting higher stress, greater anxiety, and emotional exhaustion. Employers have a responsibility to help workers get through this. Here are five ways to…
Knowledge at Wharton
Real-world, face-to-face communication—complete with eye contact, body language, and other important sources of information—is a rarity in business today, and the potential for failing to convey an intended message or giving the wrong impression has grown. Neuroscience research has uncovered…
Craig Tomita
Are the days of standard industrial robots numbered? Absolutely not. In part one of this series, we looked at the unique attribute of cobots. In this article, we’ll see how industrial robots do what they’re designed to do extremely well—high speed, high repeatability, heavy payloads, and more.…
Liz Uram
If you work remotely either part-time or full-time, temporarily or permanently, you have probably discovered that you are a lot more productive when you are not in the office. The main reason for the increase in productivity is that people aren’t inviting you to “got a minute” meetings. These…
Nader Moayeri
I am part of a grassroots effort at the National Institute of Standards and Technology (NIST) that is developing an exposure notification system for pandemics in general, though we hope it could be used in at least a limited fashion during the current Covid-19 pandemic. We are fortunate at NIST to…
Bryan Christiansen
Safety managers have a multitude of safety strategies to protect the health and safety of their workforce. Guidelines for personal protective equipment (PPE), lockout/tagout (LOTO) programs, fire exit signage—the list is endless. However, to get the most out of your employees and resources,…
Klaus Wertenbroch
From a customer perspective, the only thing more frustrating than being denied a product or service is when that denial comes without a satisfactory explanation. As humans, our ability to deal with disappointment depends on understanding why it happened. Without an acceptable rationale, we’re apt…
Sébastien Breteau
As commercialization strategies evolve amid Covid-19, and supply chains continue to trend toward diversification, the only way for businesses to control their destiny is to double down on quality standards. If cash is king, then quality is the king’s closest confidant since high quality protects…
Jessica Ellspermann
How you communicate a message is as important as the message itself. When it comes to internal communications, this certainly holds true. Company culture can give your organization a major strategic advantage in these changing times. But what your culture consists of—goals, values, and practices—…
Robert Sanders
The U.S. Department of Defense and more than 80 companies, universities, states, and research institutes will invest at least $275 million during the next seven years to scale up the microbial production of biomolecules. The effort will enable a growing biomanufacturing industry to supply a broad…
Anju Dave Vaish
T his year’s unprecedented lockdown happened just as we started moving forward with our 2020 goals. There has been a lot of speculation about Covid-19 and its consequences, much of it dire, but there has also been something that has kept us all rolling: the human mindset. With constraints come new…
Bill Kalmar
Here’s one to hopefully brighten your day. Just this week my wife Mary and I went to Costco for gas. We pulled into the gas pump area, and there was a car just like ours already in the pump area—a white Chevy Malibu. As the elderly gentleman got out of his car, I mentioned that we had the same car…
Jérôme-Alexandre Lavoie
With the increasing popularity of electric vehicles (EV), a lot of engineers and quality control specialists are facing new challenges when inspecting parts. Whereas traditional cars had primarily mechanical parts, EVs now feature complex electrical-mechanical devices controlled by software.…
Amitava Chattopadhyay
For conventional, profit-seeking companies, moving into social impact carries huge contradictions. An ad hoc, small-scale initiative is an inexpensive way to do a bit of good and receive a nice warm glow in the process. But any attempt to achieve more serious impact through scaling the initiative…
Eric Whitley
Any company that decides to enter the mattress business is no doubt entranced by one undeniable fact: Everybody needs one.
Those companies that start producing and selling mattresses also quickly run into a harsh fact: Everybody already has one.
Purple saw opportunity. It looked at the positives…
Edward D. Hess
The times they are a-changing... and so is the nature of our work. As our familiar world crumbles around us (thanks, Covid-19), and technology continues snapping up more of the tasks humans have always done, we’ll need a whole new set of skills. If we want to stay employed and viable, we must…
Alper Kerman
Huh? What? At least that was my response the first time I heard the words "zero trust" when I started working at the National Institute of Standards and Technology (NIST) National Cybersecurity Center of Excellence (NCCoE) in the fall of 2018. Mind you, I was also making a fresh start with an…
Judith Su
My Little Sensor Lab at the University of Arizona develops ultrasensitive optical sensors for medical diagnostics, medical prognostics, environmental monitoring, and basic science research. Our sensor technology identifies substances by shining light on samples and measuring the index of refraction…
Gleb Tsipursky
Does the phrase “garbage in—garbage out” (GIGO) ring a bell? That’s the idea that if you use flawed, low-quality information to inform your decisions and actions, you’ll end up with a rubbish outcome. Yet despite the popularity of the phrase, we see such bad outcomes informed by poor data all the…
Hamza Mudassir
Disney has announced a significant restructuring of its media and entertainment business, boldly placing most of its growth ambitions and investments into its recently launched streaming service, Disney+. The 97-year-old media conglomerate is now more like Netflix than ever before.
What this means…
Jon Speer
The medical device industry is one that requires preparation. Unlike less regulated industries, there’s an expectation in the industry around the possibility that an inspector or auditor can show up without notice and stop a business in its tracks.
That’s why, when Greenlight Guru released its “…
Steve McCarthy
The ideal of proactive quality has been the holy grail of chief quality officers in the life sciences industry for at least five years, but few, if any, have realized the vision. Industry has since set out a clear definition of the milestones a medical product manufacturer would need to meet in…
Craig Tomita
One of the most significant developments of potential interest to small and medium-sized manufacturers in the area of industrial robots is the introduction about 10 years or so ago of a subset of industrial robots called collaborative robots or “cobots.”
What makes them different from standard…
Victor Piedrafita
During the last decade, we’ve witnessed the emergence of sustainability issues among the most important business concerns in a firm’s supply chain. An increasing number of firms have reexamined their relations with suppliers and moved forward to build a more sustainable supply network, by not only…
